Clinical Resource Coordinator

Piedmont Healthcare; Columbus (GA); On-site; USD 36,000 - 52,000; Full time

Job summary

Piedmont Columbus Midtown is seeking a Scheduling Coordinator to optimize daily radiology appointment schedules and serve as the central contact for referring physicians. You will help ensure timely patient appointments and clear communications between offices and radiology staff.

Qualifications include a high school diploma or GED, and at least two years of administrative/clerical experience; imaging scheduling experience is preferred. A BCLS certification is optional.

Qualifications

• 2 years of administrative/clerical experience required.
• Imaging scheduling experience preferred.

Responsibilities

• Optimizes daily all modality schedules by being the central point of contact for all add on procedures.
• Facilitates communications between referring physicians and radiologists.
• Follows-up with patient to reschedule appointments for those who do not show or cancel appointments.
• Operates and utilizes the Scheduler Program in the hospital scheduling system
• Proactively identifies open timeslots and contacts patients and referrers to backfill slots.
• Builds relationships with referring offices to become central point of contact for immediate appointment availability.
• Fields referrers' special requests for reports, unique protocols, follow-up, etc.
• Central contact for any technical recalls requested by the radiologist.

Skills

Administrative experience

Scheduling experience

Communication

Education

HS Diploma or GED

AMA Radiologic Technology program preferred

Tools

Scheduler Program

Job description

Overview:

Experience the advantages of real career change!

When you join Piedmont, you're not just changing your work environment. We open doors to real change in the lives we touch - especially yours. We're committed to bringing award-winning care to communities across Georgia and celebrating the strength our diversity creates. Together, we're doing big things. One employee, one team, and one community at a time.

Piedmont is a place where your work truly matters—and where you're supported to do your best every day. We offer a collaborative culture, innovative resources, and leadership that is genuinely invested in your growth. With competitive benefits, wellness programs, and opportunities for advancement, you'll have what you need to thrive now and build a strong future.

Responsibilities:

What you will do

• Optimizes daily all modality schedules by being the central point of contact for all add on procedures.
• Facilitates communications between referring physicians and radiologists.
• Follows-up with patient to reschedule appointments for those who do not show or cancel appointments.
• Operates and utilizes the Scheduler Program in the hospital scheduling system
• Proactively identifies open timeslots and contacts patients and referrers to backfill slots.
• Builds relationships with referring offices to become central point of contact for immediate appointment availability.
• Fields referrers' special requests for reports, unique protocols, follow-up, etc.
• Central contact for any technical recalls requested by the radiologist.

Qualifications:

Education

• H.S. Diploma or General Education Degree (GED) required
• Graduate of an AMA approved Radiologic Technology program preferred

Work Experience

• 2 years of administrative/clerical experience required
• Imaging scheduling experience preferred

Licenses and Certifications

• None required
• BCLS - Basic Life Support preferred

Business Unit : Company Name:

Piedmont Columbus Midtown