Clinical Resource Coordinator

Piedmont; Columbus (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Piedmont Columbus Midtown is seeking an experienced Scheduling Clerk to support daily radiology appointment operations. You will act as the central contact for add-on procedures, coordinate between referring physicians and radiologists, and keep patients on track with reschedules.

The role requires at least a GED and two years of administrative experience; imaging scheduling experience is preferred. BCLS certification is a plus, and you will work within our hospital scheduling system to ensure

Qualifications

• H.S. Diploma or General Education Degree (GED) required.
• Graduate of an AMA approved Radiologic Technology program preferred.

Responsibilities

• Optimizes daily all modality schedules by being the central point of contact for all add on procedures.
• Facilitates communications between referring physicians and radiologists.
• Follows-up with patient to reschedule appointments for those who do not show or cancel appointments.
• Operates and utilizes the Scheduler Program in the hospital scheduling system
• Proactively identifies open timeslots and contacts patients and referrers to backfill slots.
• Builds relationships with referring offices to become central point of contact for immediate appointment availability.
• Fields referrers' special requests for reports, unique protocols, follow-up, etc.
• Central contact for any technical recalls requested by the radiologist.

Skills

Administrative experience

Communication

Time management

Education

GED

AMA Radiologic Technology program (preferred)

Tools

Hospital scheduling system

Job description

Experience the advantages of real career change!

When you join Piedmont, you're not just changing your work environment. We open doors to real change in the lives we touch - especially yours. We're committed to bringing award-winning care to communities across Georgia and celebrating the strength our diversity creates. Together, we're doing big things. One employee, one team, and one community at a time.

Piedmont is a place where your work truly matters-and where you're supported to do your best every day. We offer a collaborative culture, innovative resources, and leadership that is genuinely invested in your growth. With competitive benefits, wellness programs, and opportunities for advancement, you'll have what you need to thrive now and build a strong future.

Responsibilities

What you will do

• Optimizes daily all modality schedules by being the central point of contact for all add on procedures.
• Facilitates communications between referring physicians and radiologists.
• Follows-up with patient to reschedule appointments for those who do not show or cancel appointments.
• Operates and utilizes the Scheduler Program in the hospital scheduling system
• Proactively identifies open timeslots and contacts patients and referrers to backfill slots.
• Builds relationships with referring offices to become central point of contact for immediate appointment availability.
• Fields referrers' special requests for reports, unique protocols, follow-up, etc.
• Central contact for any technical recalls requested by the radiologist.

Qualifications

Education

• H.S. Diploma or General Education Degree (GED) required
• Graduate of an AMA approved Radiologic Technology program preferred

Work Experience

• 2 years of administrative/clerical experience required
• Imaging scheduling experience preferred

Licenses and Certifications

• None required
• BCLS - Basic Life Support preferred

Business Unit : Company Name:
Piedmont Columbus Midtown