Clinical Quality Analyst - Remote - 141282

University of California - San Diego Medical Centers; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

University of California - San Diego Medical Centers is seeking a Population Health Quality Analyst to build and maintain quality tools using Epic's Healthy Planet module for monitoring state and federal programs across UCSD and affiliates.

The role requires strong knowledge of clinical applications, QA, testing, data analysis, and training of users. Remote work options may be available; collaboration with senior staff is essential for performance improvements.

Qualifications

• Seven years of related experience, or a Bachelor's degree in related area plus three years of related experience.
• Broad knowledge of clinical applications, with focus on design, development, implementation, training, maintenance, QA, and testing.
• Strong problem-resolution and timely solution implementation abilities.
• Excellent interpersonal skills for training and supporting users of clinical information systems.
• Detail oriented with strong organizational and time management abilities.
• Strong written and verbal communication to convey technical information clearly.
• Strong analytical skills for documentation, reporting, and test design.
• Ability to consult with senior staff on functionality, efficiency, policy, and performance.
• Experience in large-scale healthcare information systems implementation and support.
• Ability to guide change initiatives affecting clinical care processes.
• Experience with workflow/data analysis, needs assessment, and planning.
• Ability to utilize system tools to meet user functionality needs.
• Ability to plan day-to-day activities and long-term projects with quality planning documents.
• Demonstrated team player.

Responsibilities

• Build and maintain quality tools in Epic Healthy Planet to monitor state and federal programs.
• Provide guidance on system functionality, performance, and cost-effectiveness.
• Collaborate with users across professional levels and train on clinical information systems.

Skills

Epic Healthy Planet

Quality assurance

System testing

Data analysis

Training users

Project planning

Communication

Problem-solving

Education

Bachelor's degree in related field

Tools

Epic

Job description

Candidates hired into this position may have the ability to work remotely.

DESCRIPTION

Population Health Quality analyst will use Epic's Healthy Planet module to build and maintain quality tools to monitor state and federal programs for UCSD and affiliates.

MINIMUM QUALIFICATIONS

• Seven (7) years of related experience, education/training, OR a Bachelor's degree in related area plus three (3) years of related experience/training.

• A broad and / or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.

• Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.

• Strong interpersonal skills, with the ability to effectively, train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.

• Detail oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.

• Strong written and verbal communications skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.

• Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.

• Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.

• Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization.

• Demonstrated ability to provide expert consultative guidance and direction on change initiatives affecting clinical care processes.

• Demonstrated ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning and gap analysis.

• Ability to effectively utilize system tools to meet functionality needs of users.

• Ability to plan and organize day-to-day activities along with short and long-term projects; in-depth knowledge of organizational and project planning processes and ability to produce and maintain high quality planning documents.

• Dedicated team player.

PREFERRED QUALIFICATIONS

• Demonstrated experience as a major participant in a clinical system implementation.

• Certification in Healthy Planet or strong understanding of Epic Ambulatory.

• Experience with quality programs such as MSSP ACO, AMP, IHA, QIP, HEDIS, NCQA, AHA, or similar.

• Experience using Epic to achieve quality measure success.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: Unclassified - No data available (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: Unclassified - No data available

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).