Clinical Programs Manager - Operations & Quality

University of Miami; Miami (FL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

The University of Miami/UHealth Department of SCCC has a full-time Clinical Program Manager position at the UHealth medical campus in Miami, Florida. The role provides administrative support for multiple clinical programs, assisting supervisors with patient and staff concerns, reports, information requests, and clinical documentation.

The manager exercises independent judgment to manage daily activities while adhering to policies and procedures, with duties ranging from supervising operations to

Qualifications

• Bachelor's degree in a relevant field.
• Minimum 3 years of relevant experience.
• Knowledge of business and management principles.
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to establish department goals and objectives that support the strategic plan.
• Ability to effectively plan, delegate and supervise the work of others.
• Ability to lead, motivate, develop, and train others.

Responsibilities

• Supervises, directs, and coordinates assignments for program operations.
• Evaluates office production, revises procedures, and devises new forms to improve efficiency.
• Supervises clinical operation and quality assurance procedures.
• Implements projects and procedures to ensure program performance is meeting expectations.
• Triages requests for patient appointments with appropriate staff.
• Oversees personnel actions including hiring, performance appraisals, disciplinary actions, termination, and related activities.
• Performs assessment of needs and develops clinical programs to meet them.
• Maintains required records and reports statistics for administrative, QA, and safety and control purposes.
• Coordinates development, implementation, and evaluation of department policies and procedures.
• Establishes and assesses internal controls and compliance with university policies and procedures.
• Ensures employees are trained on controls and university policy.

Skills

Program management

Leadership

Budgeting

Strategic planning

Education

Bachelor's degree in relevant field

Job description

The University of Miami/UHealth Department of SCCC has a full-time Clinical Program Manager position at the UHealth medical campus in Miami, Florida. The role provides administrative support for multiple clinical programs, assisting supervisors with patient and staff concerns, reports, information requests, and clinical documentation.

The manager exercises independent judgment to manage daily activities while adhering to policies and procedures, with duties ranging from supervising operations to