Clinical Programs Lead: Flexible Scheduling & Impact

Health Connect America; Mississippi; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

8 mental health counseling sessions (E

Medical, dental, vision insurance

Job summary

Health Connect America is seeking a Clinical Program Coordinator to support clinical, operational, and administrative functions ensuring high-quality care. The role serves as a clinical and operational resource with mentorship, best-practice promotion, and potential direct care duties as directed by the Program Director.

Responsibilities include documentation, care coordination, team participation, and overseeing day-to-day operations such as admissions, billing, staffing, and audits.

Qualifications

• Master's degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or a related behavioral health field.
• Current licensure or eligibility for licensure in compliance with state regulations (e.g., LPC, LCSW, LMFT).
• Proven experience in clinical mental health services, especially within community-based settings.
• Experience in leadership and management is preferred.

Responsibilities

• May provide direct care services to assigned clients and must document services in accordance with HCA standards and all applicable state and payer requirements.
• Serve as a role model of best practices, consistently demonstrating professional standards and adherence to all required timeframes, documentation expectations, and operational procedures.
• Participate in treatment team meetings to support comprehensive care coordination.
• Complete and submit all required documentation accurately and within required timeframes.
• Review ongoing treatment-related documentation for completeness and clinical appropriateness.
• Model adherence to clinical and administrative procedures and promote a culture of accountability and excellence.
• Communicate effectively with referral sources, clients, families, and internal team members.
• Assist in coordinating and overseeing day-to-day operations which may include: Marketing and business development; Respond to questions, disseminate or explain information, and address complaints from clients, employees, and other stakeholders; Client admissions and service authorizations; Billing and payroll coordination; Customer and referral source relations; Staff scheduling and coordination of training; Chart audits and documentation compliance; Assist in recruitment, hiring, onboarding, training, and orientation of staff; Support preparation of meeting agendas and facilitate staff meetings as needed; Assist in the development and implementation of the region's annual strategic plan; Support preparation of the region's annual budget and assist with review and analysis of monthly financial statements; Contribute to marketing efforts and strategic development of the region in alignment with budget and growth goals; Coordinate and assist with activities and audits to ensure complianc

Education

Master's degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or related behavioral health field

Current licensure or eligibility for licensure (e.g., LPC, LCSW, LMFT)

Job description

Health Connect America is seeking a Clinical Program Coordinator to support clinical, operational, and administrative functions ensuring high-quality care. The role serves as a clinical and operational resource with mentorship, best-practice promotion, and potential direct care duties as directed by the Program Director.

Responsibilities include documentation, care coordination, team participation, and overseeing day-to-day operations such as admissions, billing, staffing, and audits.