Clinical Program Assistant — Care Coordination & Admin Support

The Salvation Army Southern California; San Francisco (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Salvation Army Harbor Light Center in San Francisco is seeking a Clinical Program Assistant to provide ethical and professional support to the Clinical Team. You will assist with administrative tasks, intake data collection, and data entry in EPIC/WellSky, promoting harm reduction and participant empowerment.

Responsibilities include attending meetings, coordinating with partners, maintaining records, and ensuring confidentiality and safety standards.

Qualifications

• High school diploma or equivalent required.
• Two years of experience in behavioral health, substance use, mental health, or related fields.
• Current AOD Certification or Registration pursuant to CA Code of Regulations, Title 9.
• First Aid and CPR certification within fourteen days of employment.
• Tuberculosis clearance within seven days of employment.
• Experience with Microsoft programs.

Responsibilities

• Attend meetings, trainings, and case conferences; take minutes as needed.
• Represent Harbor Light Center and coordinate with community partners.
• Conduct intake assessments under supervision; collect participant information.
• Enter data in EHR systems like EPIC and WellSky; manage reports and records.
• Promote abstinence, harm reduction, and participant empowerment.
• Support counselors with documentation, attendance, and statistics.
• Ensure compliance with care standards, confidentiality, and grievance policies.
• Serve as a mandated reporter for suspected abuse.
• Refer participants to internal and external resources and providers.
• Respond to emergencies and assist with evacuations.
• Enforce program policies and medication compliance.
• Maintain monthly statistics and class documentation in WellSky.
• Other related duties as required.

Skills

Bilingual Spanish

Clinical documentation

Integrity

Organizational skills

Multitasking

Diverse population

Education

High school diploma

AOD Certification/Registration (CA Title 9)

First Aid & CPR certification

Tuberculosis clearance

Tools

Microsoft Office

Job description

The Salvation Army Harbor Light Center in San Francisco is seeking a Clinical Program Assistant to provide ethical and professional support to the Clinical Team. You will assist with administrative tasks, intake data collection, and data entry in EPIC/WellSky, promoting harm reduction and participant empowerment.

Responsibilities include attending meetings, coordinating with partners, maintaining records, and ensuring confidentiality and safety standards.