Access Coordinator/Administrative Coordinator - Integrate Care Center Clinic (ICC)

HealthRIGHT 360; San Francisco, Northern (CA, KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO

15 paid holidays

Commuter benefits

Retirement plans

Public loan forgiveness programs

Training and professional development

Job summary

HealthRIGHT 360’s Integrated Care Center Clinic in San Francisco is seeking an Access Coordinator/Administrative Coordinator to support front desk operations, schedule appointments, enroll patients in programs, and coordinate administrative tasks across clinic and intake. You will greet patients, answer calls, direct inquiries, supervise volunteers, and assist with data entry in Mysis and related systems.

CPR/First Aid certifications are preferred, and commitment to compassionate, team-based

Qualifications

• High school diploma or equivalent.
• Prior experience in front desk reception, administrative and/or customer service.
• Experience working with staff and volunteers.
• Preferably 2 years’ experience in a medical front office setting, preferably in a community clinic with medical experience.
• Preferably MISYS and One-E-App experience (CAA Certified).
• CPR certification and First Aid certification.

Responsibilities

• Schedules medical clinic appointments and directs calls throughout the agency.
• Assists with enrolling patients into HSF (Healthy San Francisco) program.
• Makes follow-up calls for providers; calls to confirm next day’s appointments.
• Greets and provides customer service to patients, guests, clients, and vendors.
• Communicates clearly on the phone and accurately takes and delivers messages.
• Works at other locations when needed.

Skills

Front desk reception

Administrative support

Customer service

Staff and volunteers support

Education

High school diploma or equivalent

Tools

MISYS

One-E-App

Job description

Access Coordinator/Administrative Coordinator - Integrate Care Center Clinic (ICC)

1563 Mission St, San Francisco, CA 94103, USA

Job Description

Posted Wednesday, August 19, 2026 at 7:00 AM

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

The Integrated Care Center Clinic is a federally qualified health centers that provide primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those most in need including those who are suffering from homelessness, mental illness, substance use, mental illness, and chronic medical conditions. We provide team based care in an integrated care setting. We are looking for a mission driven, service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

The required work schedule for this position is:

This is a union-eligible position.

The Integrated Care Center Clinic is a federally qualified health center that provides primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those most in need including those who are suffering from homelessness, mental illness, substance use, mental illness, and chronic medical conditions. We provide team-based care in an integrated care setting.

Access Coordinators assists the agency with day-to-day functions, which includes a rotation of front desk intake/registration, scheduling, training of interns & volunteers, and work as a call receptionist for our administrative & clinic departments.

KEY RESPONSIBILITIES

Clinic Intake Responsibilities

• Schedules medical clinic appointments and directs calls throughout the agency.
• Assists with enrolling patients into HSF (Healthy San Francisco) program.
• Makes follow-up calls for providers; calls to confirm “next day’s appointments”.
• Greets and provides customer service to patients, guests, clients, and vendors.
• Communicates clearly on the phone and accurately takes and delivers messages.
• Works at other locations when needed.

Documentation Responsibilities

• Performs general administrative tasks such as filing, organizing, data entry and billing.
• Assists in maintaining computerized appointment system (Mysis) or other assigned system.
• Processes patient/client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.

Administrative Responsibilities

• Manages receipt and routing of agency mail (incoming and outgoing).
• Assists and directs callers and visitors to appropriate employees and departments.
• Ability to operate a single or multiple position telephone switchboard. Works in a team-oriented environment.
• Orientation, training, and supervision of volunteers on certain front desk responsibilities may be assigned.

QUALIFICATIONS

Education, Certification, and Experience

• High school diploma or equivalent.
• Prior experience in front desk reception, administrative and/or customer service.
• Experience working with staff and volunteers.
• Preferably 2 years’ experience working in a medical front office setting, preferably in a community clinic with medical experience.
• Preferably MISYS and One-E-App experience (CAA Certified).
• CPR certification and First Aid certification.

HealthRIGHT360 iscommitted to fair andequitable compensation practices. Placement within the compensation rangeis basedon factors such as relevant experience, education, credentials, internal equity, and organizational compensation practices. In addition to salary,HealthRIGHT 360 offers a comprehensive benefits package, subject to eligibility requirements

The compensation range listed reflects the expected pay for this position based on the primary work location. Actual compensation may vary depending on geographic location and applicable state or local pay transparency requirements.

HealthRIGHT360 is an equal opportunity employer committed to fostering a diverse,equitable, and inclusive workplace. We prohibit discrimination, harassment, and retaliation based on any characteristic protected by applicable federal, state, or local laws, including race, color, ancestry, national origin, religion, sex, pregnancy, gender identity, gender expression, sexual orientation, age, disability, medical condition, genetic information, veteran status, marital status, and any other protected characteristic. We are committed toprovidingequal employment opportunities through fair andequitablerecruitment, hiring, compensation, development, and advancement practices.

We will consider for employment qualified applicants with arrest and conviction records.

Must complete a background check and Live Scan.

Covid-19 vaccine and booster is required for this position. Exemptions are not accepted.

We will consider for employment qualified applicants with arrest and conviction records.

1563 Mission St, San Francisco, CA 94103, USA