Clinical Program Assistant

Salvation Army Tucson; San Francisco (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Salvation Army Harbor Light Center in San Francisco, CA, is seeking a Clinical Program Assistant to provide ethical and professional support to the Clinical Team. The role includes administrative tasks to aid operations and collaboration with the clinical team for all program participants.

Responsibilities include intake assessments under supervision, data entry in EHR systems like EPIC and WellSky, and ensuring confidentiality and care standards.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 2 years experience in behavioral health, substance use, or related fields.
• CA Code of Regulations Title 9 § 13010 AOD certification preferred.
• Experience helping individuals with substance use, mental health, or life challenges.
• Experience with Microsoft programs.
• First Aid and CPR certification within first fourteen days of employment.
• Tuberculosis clearance within first seven days of employment.

Responsibilities

• Attend meetings, trainings, and case conferences; take minutes as needed
• Represent Harbor Light Center and coordinate with community partners
• Conduct and document intake assessments under supervision; collect key participant information while clinical staff complete diagnoses and recommendations
• Enter data in EHR systems like EPIC and WellSky; manage reports and records
• Promote abstinence, harm reduction, and participant empowerment
• Support counselors with documentation, attendance, and statistics
• Ensure compliance with care standards, confidentiality, and grievance policies
• Serve as a mandated reporter for suspected abuse
• Refer participants to internal and external resources and providers
• Respond to emergencies and assist with evacuations
• Enforce program policies and medication compliance
• Maintain monthly statistics and class documentation in WellSky
• Other related duties as required

Skills

Clinical documentation knowledge

Integrity

Excellent organizational skills

Multi-tasking

Diversity & inclusion

Education

High school diploma

2 years experience in behavioral health / related fields

CA AOD Certification or Registration (preferred)

Experience with Microsoft programs

First Aid and CPR certification

TB clearance

Tools

Microsoft Office

Job description

San Fran Harbor Light, 1275 Harrison St, San Francisco, CA 94103-4405, USA

The Clinical Program Assistant provides ethical and professional support to the Clinical Team at Harbor Light. Responsibilities include administrative tasks to aid overall operations. The Clinical Program Assistant collaborates with the clinical team to support all program participants.

Duties and Responsibilities

• Attend meetings, trainings, and case conferences; take minutes as needed
• Represent Harbor Light Center and coordinate with community partners
• Conduct and document intake assessments under supervision; collect key participant information while clinical staff complete diagnoses and recommendations
• Enter data in EHR systems like EPIC and WellSky; manage reports and records
• Promote abstinence, harm reduction, and participant empowerment
• Support counselors with documentation, attendance, and statistics
• Ensure compliance with care standards, confidentiality, and grievance policies
• Serve as a mandated reporter for suspected abuse
• Refer participants to internal and external resources and providers
• Respond to emergencies and assist with evacuations
• Enforce program policies and medication compliance
• Maintain monthly statistics and class documentation in WellSky
• Other related duties as required

Education and Experience

• High school diploma or equivalent (required)
• Experience in behavioral health, substance use, mental health, or related fields (2 years required)
• Current AOD Certification or Registration pursuant to CA Code of Regulations, Title 9 § 13010 (preferred)
• Experience helping individuals with substance use, mental health, or life challenges
• Experience with Microsoft programs
• First Aid and CPR certification (within first fourteen days of employment – company provided)
• Tuberculosis clearance (within first seven days of employment – company provided)

Skills and Abilities

• Knowledge of clinical documentation (preferred)
• Integrity and ability to handle sensitive information in a confidential manner
• Excellent organizational skills
• Ability to multi-task
• Ability to work with a diverse population

Equipment Used

• Modern Office Equipment and Relevant Software

Physical Requirements

• Ability to lift up to 25 lbs. (usually file boxes)

ADA Statement

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

At-Will Employment

Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

Travel Required

No.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.