Clinical Practice Operations Lead

Beth Israel Lahey Health; United States; On-site; USD 27,000 - 37,000; Full time

Job summary

Bowdoin Street Health Center, part of Beth Israel Lahey Health, is seeking staff to oversee daily clinical support operations in an outpatient setting. You will plan assignments, monitor workflows, and support providers to ensure high-quality patient care and service standards.

The role emphasizes training, competency development, and collaboration across the health care team to improve processes and ensure regulatory compliance.

Qualifications

• High School diploma or GED required.
• 3-5 years related work experience required.
• Basic familiarity with computers and ability to navigate web-based applications.

Responsibilities

• Plans and oversees work assignments and schedules for clinical support areas to meet daily needs.
• Monitors procedures for efficient processing of time of service, charge entry, and supplies management.
• Oversees orientation, training and competency programs for practice assistants and medical assistants.
• Maintains compliance training and supports regulatory reviews (Joint Commission, CMS).
• Communicates with providers and health care team members to ensure continuity of care.

Skills

Basic computer skills

Education

MA, EMT, CNA, LNA certificate or diploma

Nursing/medical student with clinical rotation

Job description

Bowdoin Street Health Center, part of Beth Israel Lahey Health, is seeking staff to oversee daily clinical support operations in an outpatient setting. You will plan assignments, monitor workflows, and support providers to ensure high-quality patient care and service standards.

The role emphasizes training, competency development, and collaboration across the health care team to improve processes and ensure regulatory compliance.