Clinical Practice Leader – Behavioral Health Ops

Behavioral Health Solutions; Denver (CO); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401K with match

Paid time off

Job summary

Behavioral Health Solutions in Colorado is seeking a Clinical Practice Manager (CPM) to execute clinical and operational initiatives across multiple facilities. You will collaborate with the Regional Clinical Practice Director to implement regional strategy, ensure care delivery consistency, and support provider engagement, performance, and compliance.

The CPM will be a hands-on, field-based leader focusing on day-to-day operations, provider support, and facility relationships, with regional

Qualifications

• Bachelor’s degree in Healthcare Administration, Nursing, Social Work, Psychology, or related field.
• Minimum 3 years of experience in behavioral health, healthcare operations, or post-acute care.
• Experience supporting clinical providers in a multi-facility environment preferred.

Responsibilities

• Provide direct day-to-day support to clinical providers, including psychiatrists, nurse practitioners, and therapists.
• Lead and strengthen provider onboarding, orientation, and ongoing training, with emphasis on facility relationship management, communication expectations, and collaboration with facility staff.
• Conduct regular provider check-ins to review productivity, documentation, scheduling concerns, and development needs in alignment with RCPD guidance.
• Identify performance concerns early and partner with RCPD on coaching, corrective action, or escalation.
• Partner with Care Coordination to ensure alignment across provider, facility, and operational workflows.
• Proactively identify and address communication or workflow gaps to prevent escalations.
• Work with Care Coordination in maintaining strong facility relationships while stepping in at higher-level concerns as needed.
• Partner with facility leadership to support service consistency, responsiveness, and overall satisfaction.
• Ensure consistent execution of operational processes, documentation standards, and care delivery models.
• Maintain key operational tools (e.g., SNF rounding board) and ensure accuracy of market-level tracking systems.
• Reinforce expectations related to scheduling workflows, care coordination, and service delivery.
• Execute regional initiatives, workflow updates, and program implementations across assigned facilities.
• Lead and facilitate communication across teams related to scheduling, credentialing, and urgent requests.
• Act as a central coordinator for GDRs, including scheduling, distribution of information/links, and attendance accountability.
• Collaborate with scheduling, credentialing, and other internal teams to ensure continuity and minimize disruptions in care.
• Address day-to-day operational issues, provider concerns, and workflow barriers in collaboration with internal teams.
• Support administrative tasks (e.g., Paycom follow-ups, provider-related issues, training coordination).
• Provide consistent on-site and remote support to ensure smooth daily operations across the market.
• Identify emerging market needs, risks, and opportunities in real time.
• Support new facility onboarding, service expansions, and pilot initiatives.
• Provide ongoing market feedback and insights to inform strategy and operational improvements.
• Reinforce adherence to documentation standards, regulatory requirements, and organizational policies.
• Identify potential compliance or quality concerns and escalate appropriately.
• Partner with clinical leadership on audits, reviews, and corrective action efforts as needed.

Skills

Leadership

Operations

Communication

Collaboration

Problem solving

Education

Bachelor’s degree

Job description

Behavioral Health Solutions in Colorado is seeking a Clinical Practice Manager (CPM) to execute clinical and operational initiatives across multiple facilities. You will collaborate with the Regional Clinical Practice Director to implement regional strategy, ensure care delivery consistency, and support provider engagement, performance, and compliance.

The CPM will be a hands-on, field-based leader focusing on day-to-day operations, provider support, and facility relationships, with regional