Clinical Placement Onboarding Specialist (Personnel Representative), HR Workforce Development

NYC Health + Hospitals; New York (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

NYC Health + Hospitals is seeking a Clinical Placement Onboarding Specialist to manage the onboarding process for clinical students. The role involves coordinating with educational institutions, ensuring compliance with policies, and fostering a supportive environment for student placements. Ideal candidates will be organized, communicative, and have relevant educational backgrounds.

Benefits

Comprehensive Health Benefits

Retirement Savings and Pension Plans

Loan Forgiveness Programs

Paid Holidays and Vacation

College tuition discounts

Qualifications

• Associate's Degree or High School Diploma with relevant experience required.
• Strong organizational and communication skills essential.
• Experience in customer service or administrative support preferred.

Responsibilities

• Oversee onboarding processes for clinical students, ensuring regulatory compliance.
• Liaise with academic institutions and maintain onboarding records.
• Serve as the point of contact for student placements and compliance.

Skills

Organization

Communication

Customer Service

Education

Associate's Degree in Human Resources Management or related field

High School Diploma with relevant experience

Tools

PeopleSoft

MS Office Suite

Job description

Clinical Placement Onboarding Specialist (Personnel Representative), HR Workforce Development

Join to apply for the Clinical Placement Onboarding Specialist (Personnel Representative), HR Workforce Development role at NYC Health + Hospitals

Clinical Placement Onboarding Specialist (Personnel Representative), HR Workforce Development

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Join to apply for the Clinical Placement Onboarding Specialist (Personnel Representative), HR Workforce Development role at NYC Health + Hospitals

NYC Health + Hospitals provided pay range

This range is provided by NYC Health + Hospitals. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $65,000.00/yr

Marketing Statement

Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Summary of Essential Duties and Responsibilities:

The Clinical Student Onboarding Specialist will oversee and coordinate the onboarding process for clinical students at NYC Health + Hospitals (hereafter, referred to as the system). This role ensures that all clinical students meet the system’s onboarding policies and procedures while collaborating with educational institutions to ensure the successful placement of students in clinical programs at approved facilities. The Onboarding Specialist will manage all aspects of student onboarding, placement at the facilities, contract management, and compliance with regulatory requirements for clinical placements.

Onboarding Coordination

• Oversee the onboarding process for clinical students, ensuring all required documentation, background checks, and health screenings are completed in accordance with system policies, and within the required timeframe.
• Maintain accurate and up-to-date records of clinical student onboarding and placement status.
• Work with Contingent Health Worker* office to ensure all clinical students are entered into PeopleSoft and have the correct level of access to complete their clinical training
  
  

Contract Execution And Tracking

• Liaise with academic institutions, and work on student agreements completion for clinical placements.
• Ensure that student agreements are aligned with the system’s policies and comply with accreditation and regulatory standards.
• Review and process agreements between the system and educational institutions, tracking their validity and renewal dates.
  
  

Compliance And Policy Adherence

• Ensure that clinical students comply with the system's regulatory requirements, including background checks, health clearances, required certifications, and system-required trainings.
  
  

Communication & Collaboration

• Serve as the primary point of contact for educational institutions regarding student placements, orientations, and compliance.
• Communicate regularly with facilities about the onboarding status of their prospective clinical students.
• Transmit student rosters to facility stakeholders (HR, facility Education Coordinators) to complete onboarding.
• Coordinate with department points of contact, such as the Social Work Training Academy, during the placement process.
  
  

Data Tracking And Reporting

• Help match students with clinical placements by participating in the review/scoring of student applications for placement and facility capacity.
• Track progression of clinical student onboarding and placements, and any incidents or issues.
• Prepare and submit regular reports on onboarding activities and student compliance to the departments, the Clinical Education Manager, and Human Resources.
  
  

Data Integrity Of Human Capital Management

• Maintain accuracy and integrity of PeopleSoft HR data; perform transactional work, data entry.
• Ensure clinical students have technical assistance with Peoplesoft.
• Review and process employment actions in PeopleSoft (new hires, data changes, closing positions etc.) and send corresponding notification letters/emails to clinical students.
  
  

Problem-Solving And Student Support

• Create a great student onboarding experience/journey through frequent, effective, and proactive oral and written communication.
• Collaborate with the facilities department heads and preceptors to ensure that clinical students are properly prepared for their rotations and assignments.
• Coordinate with facility staff to ensure students receive proper mentorship and support during their clinical training.
• Address any issues or challenges that arise during the onboarding process or clinical placement, collaborating with the clinical education team and academic institutions to resolve concerns.
• Receive feedback and relay any issues related to student performance and assigned preceptors to department leadership.
• Provide ongoing support to clinical students, preceptors, and educational institutions throughout the student placement period.
  
  

Offboarding

• Ensure the return of company-owned property, such as identification cards, access cards, keys, laptops, and other equipment.
• Verify that all company-issued accounts, software licenses, and access permissions are deactivated at the conclusion of a clinical placement.
• Work with Enterprise Service Desk and Contingent Health Worker Office* to terminate access to NYC Health + Hospitals systems (EPIC, Peoplesoft), networks, and email accounts.
• Ensure that access to confidential or sensitive information is terminated at the end of assignment.
  
  

Review of HIPAA and Confidentiality Policies*:

• Ensures compliance with all enterprise training requirements i.e. HIPAA compliance.
• Ensure that the departing individual understands that the obligation to uphold confidentiality continues even after their rotation ends. This includes restrictions on sharing patient data, conversations, or any other sensitive information they had access to during their time at the hospital.
  
  

Additional Responsibilities

• Attend meetings as requested.
• Other duties as assigned.
  
  

The Student Onboarding Specialist may be responsible for the end-to-end coordination and administration of the processes for observations, non-clinical internships, and clinical rotation education experiences. Works closely with colleges, universities and school systems to understand program requirements and manage relationships. A creative individual who has experience in coordinating a variety of learning experiences and support resources. Must be adept at managing multiple responsibilities simultaneously while supporting the continued growth of learning and development’s student programs and workforce development.

Minimum Qualifications

• Associate’s Degree from an accredited college or university in Human Resources Management, Public Relations, Healthcare Administration, or a related discipline; or
• High School Diploma or its educational equivalent and two (2) years of relevant experience in human resources, administration, labor relations, employee relations, learning and development, talent acquisition, customer service (providing information and resolving customer concerns), or a related administrative support function.
  
  

Department Preferences

• Bachelor’s degree in Human Resources, Healthcare Administration, Education, or related field.
• Proficiency with MS Office Suite (Excel, Word, Outlook, PowerPoint).
• Proficiency with Google Docs.
• Proficiency with PeopleSoft, HCM System or onboarding software.
• Knowledge of healthcare compliance standards (e.g., HIPAA, OSHA) and student onboarding best practices.
• Ability to work independently and as a team player who will productively engage with others at varying facilities
• Strong organizational and time-management skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively in a team environment.
  
  

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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