Clinical Operations Specialist — Lab Workflow

Tempus; Chicago, Northern (IL, KY); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Incentive compensation

Restricted stock units

Medical benefits

Job summary

Tempus is seeking a Clinical Operations Coordinator to join our lab, operations and customer success teams in Chicago.

You will autonomously own workflows for order triage and fulfillment, perform QA in creation and reporting, and drive workflow improvements across systems.

Required: a 4-year degree (Biological Sciences, Healthcare Administration or related) and 1–3 years’ experience; salary is $50,000–$55,000 with comprehensive benefits.

Qualifications

• 1-3 years working experience
• 4 year college degree, preferably in Biological Sciences, Healthcare Administration, or a related field
• Highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy
• Persistent and resilient person who thrives in a fast-paced, highly iterative environment
• Strong critical thinking, interpersonal, and problem-solving skills
• Impeccable written and verbal communication skills
• Show initiative and ability to work as part of a high-level team while working independently
• Experience with quality assurance and/or compliance in an FDA-regulated industry is preferred
• Experience with Protected Health Information (PHI)

Responsibilities

• Autonomously own assigned workflows for order triage and order fulfillment
• Perform critical quality control functions in the order creation and reporting workflows
• Work with team leadership to implement workflow improvements across various systems to ensure company growth
• Autonomously own ad hoc processes and projects to ensure operational excellence is maintained
• Support ongoing and future projects within the team

Skills

Organized & detail-oriented

Critical thinking

Written & verbal communication

Initiative

Team collaboration

Problem solving

Resilience

Education

Bachelor's degree in Biological Sciences, Healthcare Administration, or related field

Job description

Tempus is seeking a Clinical Operations Coordinator to join our lab, operations and customer success teams in Chicago.

You will autonomously own workflows for order triage and fulfillment, perform QA in creation and reporting, and drive workflow improvements across systems.

Required: a 4-year degree (Biological Sciences, Healthcare Administration or related) and 1–3 years’ experience; salary is $50,000–$55,000 with comprehensive benefits.