Life Sciences Sequencing Operations Specialist

Tempus; Chicago (IL); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Benefits

Professional development

Job summary

Tempus, a leader in precision medicine, is seeking an Operations professional to support the Life Sciences Sequencing Operations team in Chicago. You will manage several biotech and pharma customer account scope activities, collect key metrics, and deliver client-facing materials for touchpoints and meetings.

Responsibilities include coordinating across lab, report generation, order processing, finance, and customer success teams to move biopsy samples through the lab, flag bottlenecks, and

Qualifications

• Strong proactive communication and highly organized with attention to detail.
• Experience managing multiple client-facing projects in Life Sciences.
• Ability to coordinate cross-functional teams and stakeholders.
• Comfort with ambiguity and complex workflows.
• Interest in healthcare industry and business side of science.
• 3+ years in Life Sciences, oncology, or genomic sequencing related work.
• Experience in healthcare tech preferred.

Responsibilities

• Manage biotech and pharma customer account scope activities and prepare client materials.
• Coordinate across lab, report generation, order processing, finance, and customer success teams.
• Flag bottlenecks and ensure projects meet budget and timeline.
• Support escalation and resolution of critical project issues.
• Coordinate with clinical trial sites, CROs, physicians, and clients for sample procurement.
• Maintain high-quality collateral and organized documentation.
• Contribute ideas to improve product offerings.

Skills

Proactive communication

Highly organized

Attention to detail

Prioritization

Client management

Analytical mindset

Collaborative

Independent worker

Education

Bachelor's in Life Sciences

Tools

Salesforce

Looker

Google Suite

Slack

Excel

Job description

Tempus, a leader in precision medicine, is seeking an Operations professional to support the Life Sciences Sequencing Operations team in Chicago. You will manage several biotech and pharma customer account scope activities, collect key metrics, and deliver client-facing materials for touchpoints and meetings.

Responsibilities include coordinating across lab, report generation, order processing, finance, and customer success teams to move biopsy samples through the lab, flag bottlenecks, and