Clinical Operations Manager

CardioOne, Inc.; Oakland (NJ); On-site; USD 90,000 - 105,000; Full time

Job summary

An innovative firm is seeking a proactive leader to manage remote cardiac monitoring operations. This role involves scheduling, training, and performance optimization, ensuring high-quality patient care and compliance. You will collaborate with cross-functional teams to enhance workflows and support clinical staff, making a direct impact on patient outcomes. Join a company that values employee engagement and offers a supportive work environment with competitive pay and benefits. If you have a passion for improving patient care and possess strong leadership skills, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan with Match

Personal Time Off (PTO)

Sick Time

Qualifications

• 5+ years of experience in clinical operations management in EKG Monitoring.
• Certified Cardiographic Technician (CCT) or Certified Rhythm Analysis Technician (CRAT) certification required.

Responsibilities

• Coordinate schedules for remote cardiac monitoring operations.
• Develop training programs for staff on cardiac monitoring procedures.
• Oversee day-to-day operations and ensure regulatory compliance.

Skills

Leadership Skills

Communication Skills

Cardiac Monitoring Knowledge

Clinical Operations Management

Education

Degree in Nursing

Healthcare Administration

Job description

CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our platform helps our physician partners thrive in today’s fee-for-service environment and prepare for success in value-based care. In February 2024, we partnered with WindRose Health Investors as well as top physician services and payor executives to grow our team and invest in our next phase of growth. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan with a match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.

About The Job

We’re looking for a highly organized and proactive leader to oversee the day-to-day management of our remote cardiac monitoring operations. In this critical role, you’ll drive scheduling, training, recruitment, and performance optimization, all while ensuring we deliver high-quality care and maintain regulatory compliance. You’ll work closely with cross-functional teams to streamline workflows, support clinical staff, and occasionally assist in patient monitoring efforts—making a direct impact on patient outcomes. This position reports to the Director of Virtual Care Management and offers a unique opportunity to lead at the intersection of innovation and care delivery.

What you'll do:

1. Scheduling: Coordinate and manage schedules for remote cardiac monitoring operations, ensuring seamless coverage and adherence to protocols.
2. Training: Develop and conduct training programs for staff, focusing on cardiac monitoring procedures, technology utilization, and compliance with industry standards.
3. Recruiting: Support recruitment efforts to identify, attract, and onboard qualified personnel with expertise in cardiac monitoring and related fields.
4. Internal Management: Oversee day-to-day operations, including performance monitoring, process improvement initiatives, and compliance with regulatory requirements.
5. Support: Provide guidance, mentorship, and support to team members, fostering a collaborative and high-performance work environment.
6. Assisting in Patient Workflow: Actively participate in the workflow of EKG monitoring for patients when needed, ensuring accurate data collection and interpretation while maintaining patient care standards.
7. Workflow Optimization: Work closely with department heads and team members to develop and implement optimized workflows that improve efficiency, reduce errors, and enhance overall performance.

What you'll need:

1. Hold a Certified Cardiographic Technician (CCT) or Certified Rhythm Analysis Technician (CRAT) certification.
2. Minimum of 5 years of experience in clinical operations management, preferably in the EKG Monitoring industry.
3. Holds a degree in nursing, healthcare administration, or a related field.
4. Strong leadership skills with the ability to motivate and inspire team members.
5. Excellent communication and interpersonal skills.
6. Knowledge of cardiac monitoring technologies and procedures is a plus.
7. Ability to work independently and remotely while maintaining high levels of productivity and accountability.

Work Location:

• Remote: Texas or Colorado (preferred), Florida, New Hampshire, New Jersey, New York, Pennsylvania.

Additional Information

Work Schedule:

• 8 hour shift
• Monday to Friday

Full-time base salary range of $90,000 to $105,000 plus medical, dental, and vision benefits.