Clinical Operations Leader, Provider Network & Quality

Aegis Ventures; Oregon; Hybrid; USD 120,000 - 145,000; Full time

Benefits offered by this job

Base salary + equity

Health benefits

Wellness reimbursement

Equity opportunity

Mentors & support

Job summary

Optain is seeking a Clinical Operations Manager to own the provider network of optometrists and ophthalmologists across the United States. This non-clinical role reports to the VP of Operations and collaborates with the Medical Director to turn operations into documented policy, quality programs, and scalable governance.

The position is remote within the US and aligns with Optain’s FDA-cleared technology and growing clinical footprint.

Qualifications

• 5+ years in healthcare operations, managing a clinician network.
• Experience writing policies signed by physician leadership.
• Experience with clinical quality or provider performance programs.
• Startup experience is strongly preferred.

Responsibilities

• Own the grading playbook, onboarding materials, and network policy library.
• Establish documentation governance for the network.
• Design and run the grader quality program with metrics.
• Prepare quality reviews for Medical Director adjudication.
• Build a capacity model by state, customer, and license.
• Recruit and onboard graders; manage credentialing.
• Handle intake and routing of complaints; escalate as needed.
• Set agenda and ensure Medical Director focuses on clinical decisions.
• Partner with Product and Engineering on platform improvements.

Skills

Healthcare operations

Managed clinician network

Policy writing

Quality program

BI dashboards

Tools

BI tools

Spreadsheets

Job description

Optain is seeking a Clinical Operations Manager to own the provider network of optometrists and ophthalmologists across the United States. This non-clinical role reports to the VP of Operations and collaborates with the Medical Director to turn operations into documented policy, quality programs, and scalable governance.

The position is remote within the US and aligns with Optain’s FDA-cleared technology and growing clinical footprint.