Clinical Operations Leader – Elevating Patient Care

Insperity; Phoenix (AZ); On-site; USD 61,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with employer match

Life and disability insurance

Health savings and flexible spending

Paid time off and holidays

Collaborative, growth-focused culture

Job summary

Insperity is seeking an experienced Clinical Operations Manager to provide strategic leadership and oversee clinical practice operations. You will ensure safe, high-quality patient care, optimize workflows, and support staff development while maintaining regulatory compliance.

The role focuses on leading clinical and administrative teams, improving efficiency, and driving patient satisfaction in a fast-paced healthcare setting.

Qualifications

• Associate’s degree or Medical Assistant diploma with 3–5 years of medical office experience including supervising others or equivalent combination of education and experience.
• Strong communication skills with the ability to read, interpret, and prepare business documents, reports, procedures, and correspondence while effectively presenting information to patients, staff, and management.
• Demonstrated analytical and problem solving abilities, including interpreting data, resolving operational challenges, and making sound decisions in a fast-paced healthcare environment.
• Proficiency in EMR/EHR systems, patient portals, and multiple software applications, with working knowledge of Microsoft Excel and the ability to navigate various technology platforms efficiently.
• Strong mathematical aptitude, including the ability to calculate rates, ratios, percentages, and analyze basic data to support office operations and reporting needs.

Responsibilities

• Lead clinical and operational teams by implementing organizational strategies, facilitating team meetings, driving performance, and ensuring alignment with company goals, policies, and patient care standards.
• Develop, train, and mentor staff through ongoing education, performance management, leadership development, and skills assessments to build a high-performing and engaged workforce.
• Oversee practice operations by optimizing provider schedules, managing patient follow-up processes, monitoring EMR dashboards, and ensuring efficient workflows that support quality patient outcomes and compliance.
• Manage staffing and physician support initiatives, including recruitment, onboarding, workforce planning, schedule coverage, and collaboration with new providers to ensure operational success.
• Drive continuous improvement by identifying operational challenges, resolving patient and physician concerns, supporting new office openings, and implementing solutions that enhance efficiency, patient satisfaction, and practice growth.

Skills

Leadership

Clinical operations

Data analysis

EMR/EHR proficiency

Communication

Problem solving

Education

Associate’s degree or Medical Assistant diploma

Tools

EMR/EHR systems

Excel

Patient portals

Job description

Insperity is seeking an experienced Clinical Operations Manager to provide strategic leadership and oversee clinical practice operations. You will ensure safe, high-quality patient care, optimize workflows, and support staff development while maintaining regulatory compliance.

The role focuses on leading clinical and administrative teams, improving efficiency, and driving patient satisfaction in a fast-paced healthcare setting.