Clinical Operations Lead, Occupational Health

MBI Industrial Medicine; Phoenix (AZ); Presencial; USD 70.000 - 95.000; Jornada completa

Descripción de la vacante

MBI Industrial Medicine in Phoenix, AZ is seeking a Practice Supervisor to blend patient care with clinic leadership. You will support clinical operations, supervise staff, and ensure compliant workflows while stepping in when the Practice Manager is off-site.

The role emphasizes direct care activities such as phlebotomy and spirometry, plus oversight of scheduling, training, and performance metrics to maintain a high‑quality patient experience.

Formación

• Three or more years of clinical experience, preferably in occupational or urgent care.
• At least one year of supervisory or team leadership experience in healthcare.

Responsabilidades

• Lead and support clinic staff in daily operations.
• Conduct daily huddles and weekly Clinic Leadership Team meetings.
• Mentor team members, support training, and guide performance improvement.
• Help resolve interpersonal and performance issues in collaboration with the Practice Manager.
• Foster a positive, inclusive, and high-performing clinic culture.
• Serve as the acting lead when the Practice Manager is off-site.
• Provide direct patient care including phlebotomy, spirometry, audiometry, and limited scope X-ray.
• Administer medications and treatments safely and accurately.
• Maintain accurate and compliant patient records per OSHA/HIPAA standards.
• Educate patients on treatment plans and preventive care.
• Assist with staff scheduling, inventory management, and clinic workflow.
• Support performance tracking, KPIs, and basic financial metrics such as authorizations and referrals.
• Lead or participate in onboarding, orientation, and training for staff.
• Help manage clinic appearance, equipment maintenance, and vendor coordination.
• Create a welcoming, professional environment for patients and colleagues.
• Build strong relationships with clients and meet service needs.
• Ensure patients are attended to expeditiously and courteously by colleagues.
• Lead and deliver high quality patient care within practice scope and document services.

Conocimientos

Team leadership

Interpersonal skills

Attention to detail

Adaptability

Educación

Bachelor’s degree in healthcare administration or related field

CMA/RMA or Limited-Scope X-ray Tech certification

BLS certification

DOT specimen collection certification

Descripción del empleo

MBI Industrial Medicine in Phoenix, AZ is seeking a Practice Supervisor to blend patient care with clinic leadership. You will support clinical operations, supervise staff, and ensure compliant workflows while stepping in when the Practice Manager is off-site.

The role emphasizes direct care activities such as phlebotomy and spirometry, plus oversight of scheduling, training, and performance metrics to maintain a high‑quality patient experience.