Practice Supervisor

MBI Industrial Medicine; Phoenix (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

MBI Industrial Medicine in Phoenix, AZ is seeking a Practice Supervisor to blend patient care with clinic leadership. You will support clinical operations, supervise staff, and ensure compliant workflows while stepping in when the Practice Manager is off-site.

The role emphasizes direct care activities such as phlebotomy and spirometry, plus oversight of scheduling, training, and performance metrics to maintain a high‑quality patient experience.

Qualifications

• Three or more years of clinical experience, preferably in occupational or urgent care.
• At least one year of supervisory or team leadership experience in healthcare.

Responsibilities

• Lead and support clinic staff in daily operations.
• Conduct daily huddles and weekly Clinic Leadership Team meetings.
• Mentor team members, support training, and guide performance improvement.
• Help resolve interpersonal and performance issues in collaboration with the Practice Manager.
• Foster a positive, inclusive, and high-performing clinic culture.
• Serve as the acting lead when the Practice Manager is off-site.
• Provide direct patient care including phlebotomy, spirometry, audiometry, and limited scope X-ray.
• Administer medications and treatments safely and accurately.
• Maintain accurate and compliant patient records per OSHA/HIPAA standards.
• Educate patients on treatment plans and preventive care.
• Assist with staff scheduling, inventory management, and clinic workflow.
• Support performance tracking, KPIs, and basic financial metrics such as authorizations and referrals.
• Lead or participate in onboarding, orientation, and training for staff.
• Help manage clinic appearance, equipment maintenance, and vendor coordination.
• Create a welcoming, professional environment for patients and colleagues.
• Build strong relationships with clients and meet service needs.
• Ensure patients are attended to expeditiously and courteously by colleagues.
• Lead and deliver high quality patient care within practice scope and document services.

Skills

Team leadership

Interpersonal skills

Attention to detail

Adaptability

Education

Bachelor’s degree in healthcare administration or related field

CMA/RMA or Limited-Scope X-ray Tech certification

BLS certification

DOT specimen collection certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

OPERATIONS Full Time Phoenix, AZ, US

Summary:

The Practice Supervisor will support both clinical care and operational leadership at one of our occupational health clinics. This role blends direct patient care with team supervision and day-to-day clinic management. You will play a key role in supporting staff, ensuring smooth workflows, maintaining compliance, and stepping in when the Practice Manager is off-site.

Primary Responsibilities:

Team Leadership and Support

• Lead and support clinic staff in daily operations.
• Conduct daily huddles and weekly Clinic Leadership Team meetings.
• Mentor team members, support training, and guide performance improvement.
• Help resolve interpersonal and performance issues in collaboration with the Practice Manager.
• Foster a positive, inclusive, and high-performing clinic culture.
• Serve as the acting lead when the Practice Manager is off-site.

Clinical Responsibilities

• Provide direct patient care including phlebotomy, spirometry, audiometry, and limited scope X-ray.
• Administer medications and treatments safely and accurately.
• Maintain accurate and compliant patient records in accordance with OSHA, HIPAA, and clinical standards.
• Educate patients on treatment plans and preventive care.

Operational Support

• Assist with staff scheduling, inventory management, and clinic workflow.
• Support performance tracking, key performance indicators, and basic financial metrics such as authorizations and referrals.
• Lead or participate in onboarding, orientation, and training for new and existing staff.
• Help manage clinic appearance, equipment maintenance, and vendor coordination.

Client and Patient Experience

• Create a welcoming, professional environment for patients and colleagues.
• Build strong relationships with clients and ensure their service needs are met.
• Ensures patients are treated as individuals and are attended to expeditiously and courteously by colleagues.
• Ability to lead and deliver high quality patient care and work within practice scope.
• Support accurate documentation and service delivery for every patient visit.

Qualifications and Requirements:

• Three or more years of clinical experience, preferably in occupational or urgent care.
• At least one year of supervisory or team leadership experience in a healthcare setting.
• Active certification as a CMA, RMA, Limited-Scope X-ray Tech, or equivalent.
• Current Basic Life Support and DOT specimen collection certifications preferred.
• Bachelor’s degree in healthcare administration, nursing, or a related field preferred (equivalent experience considered).
• Strong interpersonal skills, attention to detail, and the ability to adapt in a fast-paced environment.
• Internal candidates must have a strong record of performance and be in good standing with the company at the time of application.