Clinical Operations Lead for Growth & Quality

Pinehurst Surgical Clinic; Southern Pines (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

Pinehurst Surgical Clinic seeks a Clinical Practice Manager to oversee daily clinical operations, staffing, and financial performance across departments. You will work closely with physicians, staff, and administration to ensure efficient patient flow, quality care, and regulatory compliance.

Responsibilities include EMR optimization, budgeting, and revenue cycle oversight, with a focus on patient experience and service line development.

Qualifications

• Bachelor's degree in healthcare administration, business, or related field.
• 3–5 years of healthcare management experience or equivalent.
• Solid knowledge of HIPAA, OSHA, and accreditation standards.
• Strong communication and leadership skills; ability to coordinate multi-disciplinary teams.
• Experience with EMR systems and revenue cycle processes.

Responsibilities

• Oversee daily clinical operations and staffing across departments.
• Ensure regulatory compliance and patient safety initiatives.
• Lead EMR optimization and staff training within first 90 days.
• Manage budgeting, financial performance, and revenue cycle oversight.
• Develop scheduling templates to balance access, productivity, and satisfaction.
• Drive service line development and marketing initiatives.
• Foster a culture of high-quality patient care and continuous improvement.

Skills

Leadership

Operations management

Healthcare administration

Regulatory compliance

EMR proficiency

Education

Bachelor's in Healthcare Administration

Tools

EMR systems

Job description

Pinehurst Surgical Clinic seeks a Clinical Practice Manager to oversee daily clinical operations, staffing, and financial performance across departments. You will work closely with physicians, staff, and administration to ensure efficient patient flow, quality care, and regulatory compliance.

Responsibilities include EMR optimization, budgeting, and revenue cycle oversight, with a focus on patient experience and service line development.