Clinical Operations Coordinator - (Remote)

Maximus; United States; Remote; USD 52,000 - 74,000; Full time

Benefits offered by this job

Bonuses

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

HSA

401K with company matching

Paid Time Off

Employee Assistance Program (EAP)

Tuition Reimbursement

Wellness Program

Professional Development

Job summary

Maximus is seeking a Clinical Operations Coordinator for a 100% remote role supporting IL PASRR programs. You will coordinate assessment scheduling, handle communications, and maintain case documentation across multiple service lines, acting as a liaison among families, providers, assessors, and internal teams.

This position emphasizes organization, priority management, and strong problem-solving and multitasking skills to ensure timely, accurate service delivery and positive member experiences.

Qualifications

• Strong organizational skills and ability to manage competing priorities.
• Proficiency with phone support, email coordination, scheduling, and data entry.
• Ability to work across multiple systems and programs.
• Excellent communication and problem-solving abilities.

Responsibilities

• Coordinate assessment scheduling for IL PASRR contracts.
• Manage inquiries and communications from families, providers, assessors, and internal teams.
• Process and maintain case-related documentation and data entries in a fast-paced environment.

Job description

The Clinical Operations Coordinator serves as a key support resource for assessment and service programs supporting families throughout our IL PASRR contract. This 100% remote role is responsible for coordinating assessment scheduling, managing incoming communications, processing and maintaining case-related documentation, and providing administrative and customer support across multiple program service lines. This position plays a critical role in ensuring timely and accurate handling of documentation while serving as a liaison between families, providers, assessors, and internal program teams. This position requires strong organizational skills, the ability to manage competing priorities, and proficiency in handling phone support, email correspondence, scheduling activities, document processing, and data entry in a fast-paced environment. Successful candidates will be comfortable working across multiple systems simultaneously, supporting diverse program workflows, and applying strong problem-solving, communication, and multitasking skills to help ensure efficient service delivery and a positive experience for members and stakeholders.

Why Maximus?

• Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences.
• Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees