Clinical Office Coordinator - Scheduling & Claims

St. Joseph's/Candler; Hilton Head Island (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

St. Joseph's/Candler is looking for an Office Coordinator to provide secretarial support to clinical staff, manage patient scheduling and communications, and handle administrative duties for visits.

The role also includes collecting co-payments, obtaining pre-certifications, answering and routing calls, and ensuring timely processing of insurance information and authorizations as required.

Qualifications

• High School Diploma preferred.
• 1–2 years of experience in a general medical office preferred.
• No license required.

Responsibilities

• Verify patient demographics, insurance and other vital information for insurance claims.
• Coordinate communications to ensure messages reach the appropriate person.
• Respond timely to inquiries and prioritize messages according to protocol.
• Perform patient and provider scheduling to maintain appropriate patient flow.
• Review daily authorization status with insurance representatives for all patients.
• Collect co-payments and other required documentation for visits.
• Answer telephone, screen and route callers, retrieve and relay messages.

Education

High School Diploma - Preferred

Job description

St. Joseph's/Candler is looking for an Office Coordinator to provide secretarial support to clinical staff, manage patient scheduling and communications, and handle administrative duties for visits.

The role also includes collecting co-payments, obtaining pre-certifications, answering and routing calls, and ensuring timely processing of insurance information and authorizations as required.