Clinical Office Associate - Cardiology

SEH Saint Elizabeth Medical Center, Inc.; Edgewood (KY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health coverage within 30 days

Paid time off

Tuition reimbursement

Professional development

Job summary

St. Elizabeth Healthcare in Edgewood, KY is hiring a Clinical Office Assistant for our Cardiology clinic within the Heart and Vascular Institute. This full-time role supports patient flow through registration, scheduling, billing and records handling, with no evenings or holidays required!

You will assist with pre-certification, manage data entry and phones, and uphold HIPAA compliance while delivering compassionate, patient-centered service in a fast-paced clinical setting.

Qualifications

• Education, Credentials, Licenses: High school graduate or GED
• Specialized Knowledge: Medical terminology
• Computer fluency/literacy
• Communication skills (verbal and written)
• Maintain patient confidentiality
• Organization and prioritization skills
• 1 year of experience in an office front desk type role, healthcare registration, scheduling or other patient-facing healthcare positions.
• FLSA Status: Non-Exempt

Responsibilities

• Patient registration
• Patient scheduling
• Patient billing
• Assisting with pre-certification (collect insurance information; receipt of co-pays or bill payments)
• Medical records retrieval, release, or collection
• Data entry
• Answering phones
• Responsible for routine problem resolution, patient flow coordination & follow-up with staff
• HIPAA compliance and patient privacy responsibilities
• Demonstrates respect and empathy in encounters with patients and families

Skills

Medical terminology

Communication skills

Computer literacy

Education

High school graduate or GED

Job description

Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 40

Why You’ll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

Benefits That Support You

We invest in you — personally and professionally. Enjoy:

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary

St. Elizabeth Healthcare is hiring a Clinical Office Assistant for our Cardiology clinic within the Heart and Vascular Institute in Edgewood.

Shift/Hours: Full-Time – 40 hours/week, First Shift. No evenings, weekends, or holidays required!

Job Description

The Clinical Office Assistant provides customer-focused service and support to patient flow in a unit based. This position may be responsible for a variety of duties based on the operations of department, including:

• Patient registration
• Patient scheduling
• Patient billing
• Assisting with pre-certification if applicable (collect insurance information; receipt of co-pays or bill payments)
• Medical records retrieval, release, or collection
• Data entry
• Answering phones
• Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed.
• Ensures compliance with federal, state, and local laws and regulations pertaining to patient privacy and confidentiality, i.e., HIPAA laws.
• Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Qualifications

• Education, Credentials, Licenses: High school graduate or GED
• Specialized Knowledge: Medical terminology
• Computer fluency/literacy
• Communication skills (verbal and written)
• Maintain patient confidentiality
• Organization and prioritization skills
• Kind and Length of Experience: 1 year of experience in an office front desk type role, healthcare registration, scheduling or other patient-facing healthcare positions.
• FLSA Status: Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.

St. Elizabeth Healthcare is one of the oldest, largest and most respected medical providers in the Northern Kentucky, southeastern Indiana and Greater Cincinnati region. Together with St. Elizabeth Physicians, the affiliated multi-specialty physician and advanced practice provider organization, we are transforming healthcare through innovative treatments, cutting-edge technology and a heart for our community. We’re right here, sharing one mission: to improve the health of the people we serve.