Clinical Office Assistant - Outpatient Wound Care

St. Elizabeth HealthCare; Covington (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health coverage within 30 days

Generous paid time off

Tuition reimbursement

Professional development

Wellness and recognition programs

Job summary

St. Elizabeth Healthcare is hiring a Clinical Office Assistant for our Outpatient Wound Care Clinic, located in Covington, KY. The role is full-time (40 hours/week) with first shift hours; travel to Ft.

Thomas and Covington clinics is required. Responsibilities include patient registration, scheduling, billing, pre-certifications, medical records handling, data entry and phone coverage. Ideal candidates have 1 year of front desk or patient-facing healthcare experience and strong confidentiality

Qualifications

• High school graduate or GED.
• Medical terminology
• Computer fluency/literacy
• Communication skills (verbal and written)
• Maintain patient confidentiality
• Organization and prioritization skills

Responsibilities

• Patient registration
• Patient scheduling
• Patient billing
• Assist with pre-certification (insurance information; co-pays/bill payments)
• Medical records retrieval, release, or collection
• Data entry
• Answering phones.

Skills

Medical terminology

Computer fluency

Communication skills

Maintain patient confidentiality

Organization and prioritization

Education

High school diploma or GED

Job description

Clinical Office Assistant - Outpatient Wound Care

1500 James Simpson Jr. Way Covington, Kentucky

Engage with us for your next career opportunity. Right Here.

Job Type:

Regular

Scheduled Hours:

40

Why You’ll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

Benefits That Support You

We invest in you — personally and professionally.

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary:

St. Elizabeth Healthcare is hiring a Clinical Office Assistant for our Outpatient Wound Care Clinic.

Shift/Hours: Full-Time – 40 hours/week, First Shift; no evenings, weekends, or holiday required

Position requires travel to our Ft. Thomas and Covington clinics.

Job Description:

The best career is right here.

The Clinical Office Assistant provides customer-focused service and support to patient flow in a unit based. This position may be responsible for a variety of duties based on the operations of department, including:

• Patient registration
• Patient scheduling
• Patient billing
• Assist with pre-certification if applicable (collect insurance information; receipt of co-pays or bill payments)
• Medical records retrieval, release, or collection
• Data entry
• Answering phones.

Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed. Ensures compliance with federal, state, and local laws and regulations pertaining to patient privacy and confidentiality, i.e., HIPAA laws.

Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Qualifications:

Education, Credentials, Licenses:

High school graduate or GED

Specialized Knowledge:

• Medical terminology
• Computer fluency/literacy
• Communication skills (verbal and written)
• Maintain patient confidentiality
• Organization and prioritization skills

Kind and Length of Experience:

1 year of experience in an office front desk type role, healthcare registration, scheduling or other patient-facing healthcare positions.

FLSA Status:

Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.

Award Winning Care. Life Changing Careers. | St. Elizabeth Healthcare