Clinical Navigator: Rehab Referrals & Patient Care

PAM Health Rehabilitation Hospital of Tavares; Florida; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Benefits: EPO/HDHP/HSA options

Comprehensive dental and vision

Employee Assistance Program (counselor

Educational Opportunities and tuition/

Flexible spending (FSA) and Health SAV

Life and Disability insurance

Education/In-Service Opportunities

Supplemental benefits: Accident, etc.

Auto, Home, Cell Phone, Gym Membership

Personal Travel Discounts

Referral Program

401(k) plans and employer match

Paid Benefit Time

Job summary

PAM Health Specialty and Rehabilitation Hospital of Covington is seeking a Clinical Navigator for an in-person role. You will be the face of the hospital, meeting patients during rehab and guiding them toward goals, while building strong referral relationships across the care team.

You will work under the Director of Business Development, collaborating with admissions and nursing staff to ensure smooth referral and admission processes and contribute to service quality improvement.

Qualifications

• Education: Degree in a health-related field from an accredited college or university preferred.
• Licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
• Prior marketing and/or rehabilitation/LTACH experience preferred.

Responsibilities

• Cultivates referral relationships and manages assigned territory.
• Completes patient assessments and conducts sales contacts.
• Analyzes referral and admission data from the territory.
• Works with Admissions Manager and admission staff, nursing and other staff to facilitate referral conversion.
• Provides feedback for program development and quality improvement related to customer service and satisfaction.

Education

Degree in a health-related field

Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy

Prior marketing and/or rehabilitation/LTACH experience

Job description

PAM Health Specialty and Rehabilitation Hospital of Covington is seeking a Clinical Navigator for an in-person role. You will be the face of the hospital, meeting patients during rehab and guiding them toward goals, while building strong referral relationships across the care team.

You will work under the Director of Business Development, collaborating with admissions and nursing staff to ensure smooth referral and admission processes and contribute to service quality improvement.