Clinical Manager

Carolinas Centers for Sight; Loris (SC); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

Matching 401(k)

Paid Vacation & Holidays

Uniform Allowance

Descripción de la vacante

Carolinas Centers for Sight is seeking a Clinic Manager to oversee clinical operations across Dillon, Marion, and Bennettsville locations. You will supervise staff, ensure adherence to patient care standards, and collaborate with healthcare professionals to maintain quality care.

Responsibilities include staff mentoring, front desk support, equipment maintenance, OSHA compliance, and coordinating shift planning. Healthcare leadership and active driver’s license are required.

Formación

• High school diploma or equivalent required.
• COA preferred.
• Active and valid driver’s license.
• Healthcare experience required.
• Previous management experience preferred.

Responsabilidades

• Communicate professionally with patients and staff; serve as a role model.
• Ensure delivery of high-quality patient care per standards and guidelines.
• Assist in clinic and front desk when needed.
• Handle patient questions and complaints; resolve issues.
• Maintain clinic equipment; coordinate repairs and maintenance.
• Plan patient flow and coordinate with doctors when schedules vary.
• Order back-office supplies and maintain OSHA-related manuals.

Conocimientos

Management

Healthcare operations

Staff mentoring

Patient care standards

Educación

High school diploma

COA preferred

Descripción del empleo

Description

Carolina Centers for Sight, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

The Clinical Manager plays a key role in the effective functioning of a clinical department or unit within a healthcare organization. This position involves supervisory responsibilities, quality assurance, staff management, and collaboration with other healthcare professionals to maintain and improve patient care standards. This position will cover the Dillon, Marion, and Bennettsville locations.

Job Responsibilities:

• Communicate effectively with all patients in a professional and courteous manner, act as a role model to fellow employees.
• Ensure the delivery of high-quality patient care in accordance with established standards and guidelines.
• Be able to step in and assist where needed in clinic and front desk.
• Answer patient questions, including telephone inquiries. Responsible for handling all patient complaints, assessing situations, and resolving problems.
• Responsible for all clinic equipment; ensure it is functioning properly; request repairs and maintenance, as needed.
• Maintain a smooth flow of patients to the physician, altering the test sequence as required; communicate with the doctors if they are behind schedule.
• Order all back-office supplies.
• Responsible for OSHA policies and procedures; maintain updated OSHA manual, including Bio Hazard and CLIA permits and annual renewals.
• Monitor all calibration logs and ensure calibration is completed on time and all staff is properly trained to calibrate.
• Review invoices for back-office supplies to make sure they are accurate; submit to Payables for payment.
• Prepare shift planning for each doctor and clinic per day.
• Approve time-off requests and maintain the Time-off Calendar.
• Review staff overtime hours and adjust staff schedule to reduce.
• Provide additional support to ophthalmic technicians, including triaging phone calls from patients, returning patient phone calls, prescription refills, and contact lens calls.
• Mentor Clinical Leads and Front Staff to ensure adherence to protocols.

Benefits:

As a team member at Carolina Centers for Sight, you'll enjoy:

• Medical, Dental, Vision, Short-term Disability, Long-term, Disability, Life Insurance, etc.
• Matching 401(k)
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

Requirements

• High school diploma or equivalent.
• COA preferred
• Active and valid driver's license.
• Healthcare experience required.
• Previous management experience preferred.