Clinical Liaison - PRN

Rehabilitation Hospital of Indiana (RHI); Indianapolis (IN); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Rehabilitation Hospital of Indiana (RHI) in Indianapolis seeks a Clinical Liaison to drive inpatient admissions growth within an assigned territory by marketing to referral sources and acute care hospitals.

You will educate physicians and discharge planners about rehab services, build relationships, coordinate marketing activities with the team, and ensure HIPAA compliance while meeting monthly admissions goals. Hybrid schedule; Indiana license preferred.

Qualifications

• Associate degree required; Bachelor's preferred.
• RN/PT/OT/SLP/LCSW license required.
• Marketing experience required.
• Indiana license as applicable.
• Strong written and verbal communication.

Responsibilities

• Builds and expands relationships with referral sources in inpatient rehab.
• Markets hospital services to hospitals and physicians in assigned territory.
• Coordinates marketing activities with the marketing team.
• Ensures HIPAA compliance in all interactions.
• Meets monthly admissions and marketing goals.

Skills

Marketing skills

Interpersonal skills

Communication skills

HIPAA knowledge

Education

Associate's Degree

Bachelor's Degree

Master's Degree preferred

Job description

Rehabilitation Hospital of Indiana (RHI) | Inpatient Rehabilitation | Hybrid

About the role

The Clinical Liaison is responsible for growth and development of his/her assigned territory for inpatient admissions. The incumbent is responsible for marketing calls to appropriate referral sources in assigned territory and the ongoing assessment and recruitment of inpatient rehabilitation for appropriate patients . Understands the role of employee's individual position regarding HIPAA requirements and level of access to Protected Health Information as defined in HIPAA hospital-wide policies.

What you'll do

• Builds and expands relationships with current and potential referral sources and patients in acute care hospitals to educate and develop understanding of Rehabilitation services.
• Calls upon hospital/ personnel, physicians and other potential referral sources to develop and manage relationships within designated territory to broaden the number of referral sources within a given hospital.
• Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
• Accountable for marketing goals and admissions on monthly basis.
• Coordinates and completes direct sales/business development appointments and marketing activities in cooperation with the marketing team and supervisor
• Other duties as assigned.

Qualifications

Required

• Minimum of Associate's Degree with Bachelor's ( or Master's preferred ) .
• RN, PT, OT, SLP, or LCSW license required .
• Additional experience, education or training in marketing required .
• Current Indiana license as applicable.
• Effective interpersonal skills and communication skills - written and oral; excellent interpersonal skills .
• Marketing skills: ability to close sales, present accurate , target-specific information and a working knowledge of rehab concepts and multidisciplinary team approach; strong organizational skills.
• Ability to determine medical appropriateness for rehab, rehabilitation potential, and tolerance of therapy of specified aged adults.

Preferred

• Bilingual capability (Spanish/English)
• Two years sales/marketing experience or equivalent experience in healthcare in a collegial role with referring physicians
• Two years allied health professional, RN preferred, or would consider LPN with 10 years or more experience.
• Experience in the field of physical rehabilitation and trauma.

Schedule and location

• Schedule: TBD (to be aligned with Manager for PRN schedule)

Why RHI

• Nationally recognized rehabilitation hospital with a collaborative, patient-centered culture
• Opportunity to work closely with physicians, therapists, and interdisciplinary rehabilitation teams
• Meaningful patient relationships in a specialized outpatient rehabilitation environment
• Strong organizational commitment to professional growth, innovation, and clinical excellence

- Equal Opportunity Employer -

RHI is an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status. We participate in fair chance hiring in accordance with applicable laws.