Clinical Liaison

OTTO BOCK PATIENT CARE LLC; Jonesboro (AR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

HSA contributions

FSA options

Life insurance

Paid time off

Company holidays

Floating holidays

Disability insurance

401k match 3.5%

Paid parental leave

Job summary

Ottobock Patient Care is seeking a Clinical Liaison for the Jonesboro/Longview, AR area. This Market Development role builds referral networks, educates patients and families, and travels to facilities to grow branding and partnerships with healthcare providers.

Must have a valid driver's license and willingness to travel. The role collaborates with marketing and clinical teams to identify new referral sources, host in-services, monitor market trends, and ensure timely physician-initiated care

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field.
• Experience in medical sales or medical case management.
• Strong communication and organizational skills.
• Valid driver's license and ability to travel regularly.
• HIPAA knowledge and patient confidentiality responsibilities.

Responsibilities

• Grow the location's market and drive patient referrals.
• Develop and strengthen relationships with healthcare facilities.
• Schedule in-services and facility tours for referral sources.
• Represent the company at trade shows and education events.
• Coordinate follow-up of new referrals and leads; assist Intake Coordinators as needed.

Skills

Communication

Interpersonal skills

Problem-solving

Organizational skills

Time management

Sales techniques

Confidentiality

Self-motivation

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Tools

MS Office

Databases

Job description

At Ottobock.care, we believe in giving our practitioners the freedom of choice to provide the best care possible for their patients and with access to the latest technologies and techniques, you'll have the tools and resources you need to deliver truly personalized and innovative solutions. Our clinics blend expert healthcare with a human touch to provide personalized solutions that help patients regain and maintain their freedom of movement. Ottobock Patient Care is dedicated to its vision of prosthetic and orthotic excellence through the integration of research, education, leading treatment, and outstanding patient experience.

We have an exciting opportunity for a Clinical Liaison in the Jonesboro/Longview, AR area.

The Clinical Liaison is a Market Development role to help drive sales and marketing efforts for a specific region. This person will serve as the backbone to our market development efforts by creating long lasting relationships with referral sources for our patient care facilities. The role includes working closely with patients and their families to educate and inform them of the process of care needed. (local travel will be required - must have valid driver's license)

Duties & Responsibilities

• Responsible for assisting in the growth of the location's market.
• Develop, solidify, and augment relationships with healthcare facilities.
• Help with the efforts to increase patient referrals by identifying new sources and developing positive relationships with all referral sources.
• Schedule and host in-services and facility tours.
• Operate with an "on-call" mentality daily to perform in a time sensitive manner and adhere to all physician requests.
• Carries out and assists with administrative market development duties created by the management team.
• Collaborate with the marketing team to create content for the market.
• Research and stay up to date on respective markets to monitor changes, trends and/or emerging needs.
• Represent the company at trade shows and continuing education opportunities by positively promoting the brand and educating the community about the history and value of the company.
• Coordinate the follow up of new referrals and leads.
• Facilitate application of a protective device upon request by physician as well as educate the patient andproviders on its use andcare.
• Assist Intake Coordinators, as necessary.
• Strictly adhere to all HIPPA standards regarding patient information.
• Regular time spent traveling in car to visit healthcare facilities.
• Perform other duties and special projects as assigned.

Qualifications

• Thorough understanding of MS Office and databases.
• Outstanding communication and interpersonal skills.
• Proven ability of critical thinking and problem-solving.
• Excellent organizational and time management skills, prioritizing and managing multiple tasks to completion.
• Familiarity with different sales techniques and pipeline management.
• Ability to maintain confidentiality of information regarding company financial and other information.
• Self-motivated and able to work without continual supervision.
• Bachelor's degree in Business, Marketing, Communications, or related field; Experience may be substituted for education.
• Experience with medical sales or medical case management.
• Proven track record of successfully managing customer relationships.
• Understanding of medical terminology preferred.
• Knowledge of Medicare, Medicaid preferred.
• Must have valid drivers license.

Benefits

• Medical
• Vision
• Dental
• Health savings accounts with employer contribution
• Flexible spending account options
• Company-paid life insurance policy
• Paid time off
• Company holidays
• Floating holidays
• 100% company-paid short & long-term disability
• 401k match up to 3.5%
• Paid parental leave