Title: Clinical Laboratory Assistant II
Job Type: Regular
Company: Roswell Park Comprehensive Cancer Center
Department: Central Laboratory Services
Time Type: Part time
Weekly Hours: 23.5
FTE: 0.5875
Shift: First Shift (United States of America)
Summary
About the Role: Behind every laboratory result is a team dedicated to accuracy, efficiency, and patient care. As a Laboratory Support Coordinator, you will play an essential role in ensuring specimens, information, and testing requests move through the laboratory safely and seamlessly. This position is ideal for someone who is highly organized, detail-oriented, and enjoys working in a fast-paced environment where accuracy matters. Your work will help support clinicians, researchers, and laboratory professionals as they deliver critical information that contributes to patient care, scientific discovery, and life-changing cancer research. If you take pride in keeping processes running smoothly, enjoy solving problems, and thrive in a collaborative setting, this could be the perfect opportunity for you. The starting hourly for this position is $23.90 and this can be a full comprehensive benefits package. This will also include an additional geographic differential of $2.20/hr and an additional assignment differential of $4.00/hr. You will also have a full comprehensive benefits package.
What You'll Do
- Receive, process, and accurately document clinical and research specimens arriving in the laboratory.
- Ensure laboratory samples are properly accessioned, prepared, and routed to the appropriate testing areas.
- Support the timely distribution of laboratory reports through a variety of communication methods.
- Respond to requests related to laboratory reports, specimen tracking, and testing information by phone, email, mail, and other communication channels.
- Maintain accurate records and documentation to support laboratory operations and compliance requirements.
- Assist with laboratory quality control, quality assurance, and routine equipment maintenance activities.
- Monitor laboratory supply levels and help coordinate ordering and inventory management.
- Collaborate with laboratory professionals and other departments to support efficient workflows and excellent service.
- Help identify and resolve issues that could impact turnaround times, testing processes, or customer service.
What You'll Bring
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Exceptional attention to detail and a commitment to accuracy.
- Effective communication and customer service skills.
- Confidence working with computer systems, databases, and laboratory information systems.
- Ability to follow established procedures while maintaining a high level of quality.
- Strong problem-solving and critical-thinking abilities.
- A collaborative approach and willingness to support a team-focused environment.
- The ability to work efficiently in a fast-paced setting where priorities may shift throughout the day.
- Experience in healthcare, laboratory operations, specimen processing, administrative support, or a related environment is helpful.
Why You'll Love Working Here
- Meaningful work that supports patient care and advances cancer research.
- A collaborative culture where employees are respected, valued, and encouraged to grow.
- Opportunities to build your career within a nationally recognized cancer center.
- An innovative environment that combines world-class research, advanced technology, and patient-centered care.
- A supportive team committed to excellence, continuous improvement, and making a difference every day.
- The opportunity to be part of an organization where every position plays an important role in the fight against cancer.
Qualifications
- 1. Two (2) years of full-time experience as a Clinical Laboratory Assistant I at Roswell Park; or
- 2. Bachelor's degree in a healthcare or scientific related field and the equivalent of one (1) year of full-time experience in a clinical or research setting requiring the use of medical/laboratory terminology; or
- 3. Associate's degree and the equivalent of two (2) years of full-time experience in a comparable medical/clinic