Clinical Lab Support Technician II

Creative Testing Solutions, Inc.; Maryland Heights (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

Creative Testing Solutions, Inc. is seeking a Clinical Laboratory Assistant to support testing operations under direct supervision. You will handle samples, maintain records, and ensure donor, patient, and employee confidentiality.

Role progression includes CLA levels I–IV with increasing responsibilities, including data entry, inventory, shipping, and quality assurance activities. A team environment and adherence to SOPs are essential.

Qualifications

• Education: High School diploma or equivalent required.
• Valid in-state driver's license, where applicable, required.
• CLA Level II - Must possess demonstrated competency in all CLA I and II tasks.
• CLA Level III - Must possess at least 1 year of clinical laboratory experience and demonstrated competency in all CLA II and III tasks.
• CLA Level IV - Must possess at least 1 year of clinical laboratory experience, including previous experience as a Clinical Laboratory Assistant at CTS and demonstrated competency in all CLA I, II, III, and IV tasks.
• PREFERRED QUALIFICATIONS: Trainer Certification is preferred, but required for CLA IVs in Plasma Services.

Responsibilities

• Performs all assigned duties in compliance with internal SOPs and external regulations.
• Maintains acceptable attendance and punctuality per the absence policy.
• Assures quality customer service to all customers
• Maintains accurate records and documentation. Performs data entry. Ensures donor, patient and employee confidentiality.
• Prepares and maintains inventory.
• Packs and ships supplies and/or specimens.
• Maintains the cleanliness of equipment and work areas.
• Assists in processing bio-waste, specimens, and micro-plates.
• Performs receipt and preparation of samples, as directed.
• Performs all other duties, at the discretion of management, as assigned.
• Unpacks samples received from internal and external customers.
• Accessions samples received for testing. Identifies unacceptable or missing samples, labels, or paperwork.
• Reports discrepancies to supervisor and assists with resolution.
• Orders laboratory reagents and supplies.
• Performs sample receipt, accessioning, handling, and disposition.
• Assists with equipment maintenance.
• Communicates pertinent information to customers, as directed.
• Resolves routine problems; recommends corrective action.
• Investigates and resolves shipping, receipt and labeling exceptions and reports.
• Oversees inventory of supplies and reagents.
• Assists with management of data entry.
• Participates in performance improvement teams and training programs.
• May assist with coordination of workflow, training, and mentoring of support staff.

Skills

Confidentiality

Analytical skills

Computer skills

Strategic thinking

Oral and written communication

Prioritization

Team player

Lab procedures

Education

High School diploma or equivalent

Job description

Creative Testing Solutions, Inc. is seeking a Clinical Laboratory Assistant to support testing operations under direct supervision. You will handle samples, maintain records, and ensure donor, patient, and employee confidentiality.

Role progression includes CLA levels I–IV with increasing responsibilities, including data entry, inventory, shipping, and quality assurance activities. A team environment and adherence to SOPs are essential.