Clinical Lab Support Technician

Aurora Health Care; Green Bay (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Aurora Health Care is seeking a Laboratory Support Technician to ensure proper specimen labeling and handling, perform limited CLIA-compliant testing, and maintain quality control across equipment and processes. The role involves data entry into the laboratory information system, reporting abnormal results, and coordinating with providers and billing staff.

Applicants should have a high school diploma and at least 1 year of allied health or laboratory assistance experience, with strong

Qualifications

• Excellent communication skills.
• Basic computer skills including experience using software applications.
• Keyboarding and typing skills.
• Ability to work in a fast-paced environment and multitask under supervision.
• Demonstrated customer service skills interacting with physicians, patients, visitors, and healthcare staff.

Responsibilities

• Ensures specimens are properly labeled and suitable for testing; resolves identification/requisition issues.
• Performs limited CLIA-based testing per policies.
• Maintains equipment with preventative maintenance and conducts quality control checks.
• Enters and verifies test requests in the LIS, and notifies providers of abnormal results as required.
• Obtains billing/insurance info and verifies diagnosis codes.
• Answers calls and assists with inventory and ordering of supplies.
• Handles specimens for testing, including aliquoting and pre-analytical steps; maintains specimen IDs for transport and storage.
• Reviews pending and management reports; distributes reports and files orders/reports.
• Trains new employees and serves as a resource for colleagues.

Skills

Communication

Computer skills

Typing

Multitasking

Customer service

Education

High school diploma

Job description

Aurora Health Care is seeking a Laboratory Support Technician to ensure proper specimen labeling and handling, perform limited CLIA-compliant testing, and maintain quality control across equipment and processes. The role involves data entry into the laboratory information system, reporting abnormal results, and coordinating with providers and billing staff.

Applicants should have a high school diploma and at least 1 year of allied health or laboratory assistance experience, with strong