Clinical Lab Project Manager — Analytics & Delivery

BD; Sparks Corner (MD); On-site; USD 83,000 - 133,000; Full time

Job summary

Waters is seeking a Solution Delivery Associate Project Manager to strengthen data analytics, logistics and project coordination for the Advanced Diagnostics portfolio. You will leverage Smartsheet, Salesforce, ServiceMax and SAP to publish dashboards and reports that improve KPIs and project methods.

The role covers from contract signature to project closure with up to 50% travel, is based on-site in Sparks, MD, and requires a BA/BS and PM experience in a laboratory or technical environment.

Qualifications

• Bachelor's degree in life sciences, business or engineering.
• 1+ years clinical laboratory experience.
• Project management experience in a technical or laboratory customer environment.
• Knowledge of US Clinical Laboratory Diagnostics or Healthcare Industry.
• Knowledge of CAP, CLIA, COLA regulatory environment.

Responsibilities

• Develop and communicate the holistic project plan to the project team, internal leadership, and customer stakeholders.
• Assemble and maintain the project schedule.
• Hosting regular meetings with internal & external project teams to monitor progress.
• Regularly updating internal stakeholders on project status, trends, and forecasts.
• Maintaining accurate and timely project data inputs on a weekly basis.
• Advising the customer on managing organizational change (Change Management).
• Manage and communicate project risks impacting the project or organization.
• Engage local sales and service teams to underpin a sustainable product placement.
• Participate in continuous improvement sessions to further professionalize the Solutions Delivery team.
• Coordinate project resource availability and allocations with appropriate teams.
• Interface effectively with Waters departments to manage cross-functional processes and resolve issues impacting customers.
• Supports sales partners’ efforts to attain business objectives.
• Continuously benchmark customer processes through Business Reviews, focusing on market trends and customer needs to identify opportunities for process improvement and differentiated services.
• Manage customer expectations by leading communications through both regular formal business reviews and informal periodic calls/ visits.

Skills

Leadership

Communication

Risk management

PM methodologies

Travel up to 50%

Education

Bachelor's degree in life sciences, business or engineering

Tools

Smartsheet

Salesforce

ServiceMax

SAP

Job description

Waters is seeking a Solution Delivery Associate Project Manager to strengthen data analytics, logistics and project coordination for the Advanced Diagnostics portfolio. You will leverage Smartsheet, Salesforce, ServiceMax and SAP to publish dashboards and reports that improve KPIs and project methods.

The role covers from contract signature to project closure with up to 50% travel, is based on-site in Sparks, MD, and requires a BA/BS and PM experience in a laboratory or technical environment.