Clinical Lab Operations Lead

Trinity Health Corp.; Boise (ID); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Market-competitive pay

Generous PTO

Retirement planning and matching

College savings plans

Life insurance plans

Employee Assistance Programs

Tuition reimbursement

Educational opportunities

Job summary

Saint Alphonsus Regional Medical Center seeks a Lab Supervisor to manage and coordinate the clinical laboratory’s support section. You will assure quality and efficiency in line with the Medical Center’s philosophy and vision.

The role requires a Bachelor's degree and 5–7 years in hospital lab leadership, with strong communication and staff development skills to drive productivity and patient satisfaction.

Qualifications

• Bachelor's degree in office management, clinical science or related field preferred.
• Minimum of 5-7 years of experience working in a hospital laboratory setting at a medical center or equivalent work experience in a management or supervisory position in healthcare required.
• General business, accounting, medical terminology, quality assurance, and health insurance experience preferred.

Responsibilities

• Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
• Hires, trains, orients, and promotes teamwork and mentors department staff.
• Understands the need for ICD 10 codes and importance in the preanalytical realm of laboratory.
• Effectively prioritizes work to maintain maximum efficiency.
• Effectively communicates with pathologists, laboratory manager, nurses and clinicians to ensure optimum performance of department.
• Plans, prepares, and coordinates work schedules to provide adequate coverage and efficient use of staff to maintain high department productivity.
• Investigates and documents inter-departmental issues with focus on successful resolution.
• Monitors patient satisfaction with emphasis on continual improvement of the Laboratory inpatient and/or outpatient experience which includes quality, accuracy, billing and timeliness of services.
• Responsible for monitoring and ordering supplies for lab support services.
• Performs all necessary tasks involved with sending specimens for outside testing or consultation.
• Performs other supervisory duties including, but not limited to, performance evaluations and mentoring, motivating, counseling and terminating employees.
• Develops and maintains written department policies and procedures to support all support services areas.
• Assists the manager in the preparation of the budget; determines department needs and allocates all resources within budget.
• Maintains department employee records to JCAHO standard.
• Collaborates with other service departments as needed to improve patient flow and work processes.
• Ability to interact on a daily basis with laboratory clerical staff, other department staff, outside billing and insurance agencies, coroners, funeral home personnel, department coordinators, department director, medical staff and physician office staff.
• Knowledge of computers, printers, and general office equipment.
• Demonstrated ability to function under stress, confusion and in difficult situations.
• Demonstrated friendly and compassionate people skills.

Education

Bachelor's degree in office management, clinical science or related field

Job description

Saint Alphonsus Regional Medical Center seeks a Lab Supervisor to manage and coordinate the clinical laboratory’s support section. You will assure quality and efficiency in line with the Medical Center’s philosophy and vision.

The role requires a Bachelor's degree and 5–7 years in hospital lab leadership, with strong communication and staff development skills to drive productivity and patient satisfaction.