Lab Operations Supervisor — Lead Patient-Centric Team

Mercy Health; Toledo (OH); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer contributions

Medical, dental, vision, and life ins.

Paid time off

Tuition assistance

Job summary

Mercy Health is seeking a Laboratory Support Services Supervisor for the St. Vincent Medical Center to supervise daily laboratory operations and staff, ensuring testing accuracy and timely reporting.

The role supports leadership in operational and administrative tasks to sustain excellent patient care and compliant laboratory processes. The position requires an Associate's Degree in Medical Technology, 5 years in a clinical lab, 3 years in phlebotomy, and leadership experience in customer

Qualifications

• Associates Degree in Medical Technology or related science (required).
• 5 years of experience in a clinical laboratory setting (required).
• 3 years phlebotomy experience (required).
• Leadership experience in a customer service environment (preferred).
• Experience with EKG (preferred).

Responsibilities

• Hires and assists with onboarding top talent to create a diverse, growth-oriented environment.
• Evaluates competency of testing personnel and ensures timely, accurate reporting of results.
• Ensures patient test results are reported only after corrective actions and system validation.
• Participates in committees, task forces, and improvement teams.
• Ensures laboratory changes are adequately validated before implementation.

Skills

Leadership

Communication

Customer service

Quality improvement

Education

Associates Degree in Medical Technology

Tools

EKG

Job description

Mercy Health is seeking a Laboratory Support Services Supervisor for the St. Vincent Medical Center to supervise daily laboratory operations and staff, ensuring testing accuracy and timely reporting.

The role supports leadership in operational and administrative tasks to sustain excellent patient care and compliant laboratory processes. The position requires an Associate's Degree in Medical Technology, 5 years in a clinical lab, 3 years in phlebotomy, and leadership experience in customer