Clinical Lab Operations & Client Services Technician

Bio-Techne Corp.; Austin (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

401(k) plan

Employee stock purchase plan (ESPP)

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid holidays & time off

Job summary

Bio-Techne Corp. in Austin, TX seeks an in-person Laboratory Operations Technician to support daily clinical lab operations and regulatory compliance. You will accession, batch, and prepare reports for client billing, while managing scheduling, equipment maintenance, and inventory.

The role requires attention to detail, strong communication, and teamwork in a regulated environment. A degree in a chemical/biological science or business is preferred; salary ranges from $22.00 to $30.25 per hour.

Qualifications

• High school diploma or GED required; associate or bachelor’s preferred in chemical/biological science or business.
• Experience in patient intake, clinical customer service, or a laboratory setting is preferred.
• Familiarity with CAP/CLIA/NYS regulations is a plus.

Responsibilities

• Client services duties including sample check-in, accessioning, batching, report send-out, and client questions.
• Equipment management and vendor coordination for maintenance and validations.
• Inventory management of reagents, kits, controls, and consumables with audits.
• Process payments for self-pay lab testing and support accounts receivable for invoicing.
• Maintain records for clinical reports and equipment; support regulatory activities.

Skills

Attention to detail

Customer service

Communication

Teamwork

Education

Associate’s or Bachelor’s degree in chemical/biological science or business

Tools

Microsoft Office

Database management systems

Job description

Bio-Techne Corp. in Austin, TX seeks an in-person Laboratory Operations Technician to support daily clinical lab operations and regulatory compliance. You will accession, batch, and prepare reports for client billing, while managing scheduling, equipment maintenance, and inventory.

The role requires attention to detail, strong communication, and teamwork in a regulated environment. A degree in a chemical/biological science or business is preferred; salary ranges from $22.00 to $30.25 per hour.