Clinical IT Support Technician

Livingston-Hospital; Salem (KY); On-site; USD 42,000 - 65,000; Full time

Job summary

Livingston Hospital is seeking an IT Support Technician to assist the Director of Informatics and Technology. You will address department needs for hardware and software, including EMR support, and maintain documentation.

Responsibilities include installing, troubleshooting, upgrading, and testing systems, while building strong cross-department relationships and providing reliable user assistance in a fast-paced hospital environment.

Qualifications

• Confidentiality is essential in hospital IT operations.
• Willingness to learn and adapt to new systems and workflows.
• Ability to analyze and solve technical problems.
• Knowledge in computer science is preferred, not required.
• Strong working knowledge of Microsoft products (Windows, Word, Excel, PowerPoint).

Responsibilities

• Install and configure hardware and software to support hospital departments.
• Troubleshoot hardware and software issues, including the EMR system.
• Repair or replace damaged hardware components as needed.
• Upgrade computer systems and software for security and performance.
• Test and evaluate new software and hardware before rollout.
• Provide user support and resolve requests in a timely manner.
• Maintain technical documentation and update support tickets.
• Establish positive relationships with departments and colleagues.
• Assist the Director of Informatics and Technology as required.

Skills

Windows OS

MS Office

Troubleshooting

Customer service

Tools

EMR software

Job description

Livingston Hospital is seeking an IT Support Technician to assist the Director of Informatics and Technology. You will address department needs for hardware and software, including EMR support, and maintain documentation.

Responsibilities include installing, troubleshooting, upgrading, and testing systems, while building strong cross-department relationships and providing reliable user assistance in a fast-paced hospital environment.