Clinical IT Application Analyst — Healthcare Systems

Riverwood Healthcare Center; Minnesota; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Wellness benefits with on-site fitness

Time off package

Job summary

Riverwood Healthcare Center in Paul metro, Minnesota seeks a Clinical Application Analyst to collaborate with users of the electronic medical record, financial applications, and other healthcare technology systems to support design, build, integration, configuration, testing, troubleshooting, and optimization.

This role serves as a liaison among clinical, operational, financial, vendor, and IT teams to ensure reliable, user-friendly applications aligned with organizational goals and high-quality

Qualifications

• Two-year degree in related field (or equivalent healthcare experience).
• Minimum 3 years of relevant healthcare, clinical systems, revenue cycle, information technology, or application-support experience.
• Experience with electronic medical records, revenue cycle, or financial applications preferred; Epic a plus.
• Clinical Informatics experience in hospital/clinic settings preferred.
• Application certification or training may be required after hire depending on systems and vendor needs.

Responsibilities

• Takes ownership of reported application issues and communicates status to customers, escalating as needed.
• Participates in cross-application testing with system changes to ensure compatibility of workflows.
• Reviews and completes new build enhancements using available resources.
• Continues education of systems by collaborating with operational owners and senior staff.
• Provides technical support and troubleshooting for application errors and system issues.
• Serves as a resource for daily operational issues within the EMR and other systems.
• Promotes strong customer service values and collaborates to meet needs and expectations.
• Implements tools and processes to assist operational data management in patient care.

Skills

Healthcare experience

Team collaboration

Customer service

Problem solving

Education

Two-year degree in related field

Tools

Epic EMR

Job description

Riverwood Healthcare Center in Paul metro, Minnesota seeks a Clinical Application Analyst to collaborate with users of the electronic medical record, financial applications, and other healthcare technology systems to support design, build, integration, configuration, testing, troubleshooting, and optimization.

This role serves as a liaison among clinical, operational, financial, vendor, and IT teams to ensure reliable, user-friendly applications aligned with organizational goals and high-quality