Clinical Intake Administrative Assistant - Part-time

CORA Services Inc; Philadelphia (Philadelphia County); On-site; USD 23,000 - 33,000; Part time

Job summary

CORA Services, Inc. in Philadelphia, PA is seeking a Clinical Intake Administrative Assistant (Part-time, 20 hours/week) to support psychiatry and LEHB programs. The role reports in-person to the CORA office Monday-Thursday and LEHB on Fridays.

Hours are 10:00 am–2:00 pm Mondays-Wednesdays and 2:00 pm–6:00 pm Thursdays and Fridays. Starting rate $20.25/hour, commensurate with experience. You will handle scheduling, intake paperwork, insurance verification, billing reminders, and coordination

Qualifications

• 3-5 years of office experience required.
• Fluency with MS Office; strong Excel & Access skills.
• Experience with web-based data apps, reporting and data manipulation.
• Experience with EHR, Square, and insurance verification portals.
• Excellent organization and confidentiality.

Responsibilities

• Provide administrative support to Agency Psychiatrists.
• Schedule/reschedule/confirm appointments for psychiatrists.
• Coordinate consults between psychiatrists and treatment teams.
• Assist clients in completing intake paperwork for psychiatry services.
• Verify insurance for all new psychiatry clients.
• Discharge clients from Program Enrollment in the EHR system.
• Collect and bill weekly for psychiatry appointments and send reminders.
• Connect payments from Square to EHR weekly.
• Answer intake calls during assigned hours.
• Provide back-up coverage for Reception.

Skills

Office experience

Excel

Access

Data manipulation

EHR systems

Insurance verification

Tools

Square

EHR system

Insurance portals

Job description

Clinical Intake Administrative Assistant - Part-time

Locations

Showing 1 location

Philadelphia, PA 19111, USA

• On-site
• Administrative
• Part-Time

Description

CORA Services, Inc is a dynamic not for profit organization in Philadelphia with a mission to empower children, young people and families to thrive through quality and compassionate service. For more than 50 years, CORA has served children and families experiencing emotional, academic and social challenges that impact their development and productivity. Our Clinical Services Division provides a range of clinical support services to students in more than 100 non-public and charter schools throughout the Delaware Valley.

We are searching for a passionate, mission-driven individual to join our Clinical Department as a Clinical Intake Administrative Assistant, Part-time (20 hours per week), 4-hour shifts reporting in-person to the CORA office Monday -Thursday and LEHB on Fridays. This position is responsible for ensuring smooth functioning of services in psychiatry, as well as the LEHB program, within the Clinical Services Division. The Clinical Intake Administrative Assistant will be providing support for all clinical programs of Clinical Intake, mostly psychiatry and Law Enforcement Health Benefits.

Scheduled Part-time work hours:

Mondays - Wednesdays from 10:00 am - 2:00 pm

Thursdays and Fridays from 2:00 pm - 6:00 pm

Starting rate: $20.25/hourly (actual pay rate commensurate with experience)

All CORA team members are expected to uphold the mission, vision and values of CORA Services which includes valuing all individuals and supporting each individual’s potential for growth.

In addition, as a Clinical Intake Administrative Assistant at CORA your duties will include:

• Provide administrative support to Agency Psychiatrists:
• Offering in-office support for our psychiatry team.
• Schedule/Reschedule/confirm appointments for psychiatrists.
• Coordinate consults between psychiatrists and treatment teams.
• Assist clients in completing necessary intake paperwork for psychiatry services.
• Bridge communication between multiple pharmacies & insurance companies.
• Submit Prior-authorization forms & medication refill requests as-required.
• Assist with letter requests for disability, FMLA, Medicaid & other purposes.
• Function as a liaison between psychiatrists & clients.
• Verify insurance for all new psychiatry clients.
• Discharge clients from Program Enrollment in the EHR system.
• Collect and bill weekly for all psychiatry appointments (in-person and Telehealth) for psychiatrists and therapists and send overdue copayment reminders
• Connect payments from Square to EHR weekly.
• Adobe consents for Telehealth clients
• Process requests for client services and assist with eligibility determination for intake.
• Assist with Clinical programs as needed.
• Answer & address intake calls for all Clinical programs during hours assigned by supervisor.
• Serve in various committees and/or work teams as requested.
• Participate in a minimum of 6 hours annually of professional training.
• Comply with CORA Services policies and procedures.
• Provide back-up coverage for Reception as needed.
• Perform other duties as assigned by supervisor

EDUCATIONAL REQUIREMENTS:

EXPERIENCE/KNOWLEDGE/SKILLS:

• 3-5 years of office experience required.
• Fluency in Microsoft Office with strong experience with Excel and Access.
• Strong experience with web-based data applications, reporting and data manipulation. Need experience with EHR system, Square payment platform, and insurance verification portals.
• Strong organizational, multitasking and problem-solving skills.
• Exceptional attention to detail.
• Ability to maintain high confidentiality.
• Ability to establish and maintain effective working relationships with colleagues, clients and visitors.
• Ability to assist clients or psychiatrists/staff using different forms of communication that include phone, email, and text.
• Ability to be resourceful and proactive when issues arise.

CORA Services Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religious creed, sex, national origin, age, disability or genetics.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.