Clinical Information Support Coordinator - Medical Group

BJC HealthCare; St. Louis (MO); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in healthcare is seeking a Clinical Information Support Coordinator to join their dynamic team. This role offers a unique chance to support the implementation of clinical information systems and collaborate with various departments to enhance user experience. The position focuses on providing training, troubleshooting, and ensuring quality assurance in clinical applications. With a commitment to employee well-being, this organization offers a comprehensive benefits package and a supportive work environment. If you're passionate about improving healthcare technology and enjoy working in a collaborative setting, this opportunity is perfect for you.

Benefits

Comprehensive medical, dental, vision insurance

Disability insurance paid by BJC

Pension Plan/403(b) Plan

401(k) plan with BJC match

Tuition Assistance

Paid Time Off

Adoption assistance

Qualifications

• Experience in clinical systems training and support is preferred.
• Strong communication skills are essential for this role.

Responsibilities

• Support end users and provide training for clinical applications.
• Review, test, and implement system enhancements and upgrades.
• Maintain communication regarding clinical system changes.

Skills

Clinical Systems Training

Process Improvement

Quality Assurance

Troubleshooting

Communication Skills

Education

Associate's Degree in Business/related

Bachelor's Degree in Business/HC Admin/related

Job description

Additional Information About the Role

Come join our team as a Clinical Information Support Coordinator with BJC Medical Group in Creve Coeur, this is a rare opportunity to join a great team!

• Outpatient
• 40-Hours per week
• Day Shift
• Travel will be required and reimbursed within STL MO/IL
• Training background and clinical office experience preferred
• Benefit Eligible with Mileage Reimbursement
• NO CALL, NO WEEKENDS, NO HOLIDAYS

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

Role Purpose

The Clinical Information System (CIS) Coordinator I supports the implementation of system upgrades, and assists with design and testing efforts for enhancements to clinical information systems. This position builds collaborative relationships with hospital leadership, clinical department users, providers, IS and other corporate departments to facilitate usage and acceptance of clinical applications.

Responsibilities

• Provides support to end users and participates in training, process improvement and quality assurance initiatives; provides new and ongoing application training.
• Provides new and ongoing clinical systems training and assesses current level of knowledge of new users; works with department management to provide additional clinical application education; participates in CIS Teams and Projects; serves as a point of contact for HSO department or unit; assists with mapping of workflows.
• Reviews, tests and implements system enhancements and upgrades.
• Provides daily support to clinicians through review of clinical reports, audits, downtime procedures, and troubleshooting.
• Maintains communications to hospitals regarding clinical system changes and upgrades.

Minimum Requirements

Education: Associate's Degree in Business/related

Experience: < 2 years

Supervisor Experience: No Experience

Preferred Requirements

Education: Bachelor's Degree in Business/HC Admin/related

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer