Clinical Informatics Specialist

Ascension; St. Louis (MO); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employer-matched 403(b) retirement

Paid time off & holidays

Tuition reimbursement

Employee Assistance Program

Parental leave

Transportation savings

Job summary

Ascension is seeking a skilled technology liaison to bridge clinical leadership with technology teams. You will translate frontline needs into optimized workflows that enhance patient safety and provider experience, while supporting governance, policy development, and training efforts across the organization.

The role includes helping clinicians navigate new or existing technologies, collaborating on onboarding, and ensuring compliance across departments within a hybrid Milwaukee environment.

Qualifications

• High School diploma or equivalent with 2 years of cumulative experience OR Associate's/Bachelor's degree OR 4 years of applicable experience required.
• Epic EHR experience preferred.

Responsibilities

• Serve as the primary liaison by establishing and maintaining relationships with clinical leadership and technology teams to translate front-line needs into optimized workflows that elevate patient safety and the provider experience.
• Facilitate optimization of existing technology or implementation of new technology by helping clinicians probe the problem and submit successful requests, and partner with governance committees and technology analysts.
• Participate in the development of organizational policies, initiatives, and training materials related to collecting, managing and communicating clinical information ensuring compliance across all areas.
• Support onboarding of new associates, providers and locations.

Skills

Relationship building

Healthcare IT

Governance facilitation

Education

Bachelor's degree or higher preferred

High School diploma or equivalent with experience

Tools

Epic EHR

Job description

• Serve as the primary liaison by establishing and maintaining relationships with both clinical leadership and technology teams, translating front-line needs into optimized workflows that elevate patient safety and the provider experience.
• Facilitate the optimization of existing technology or implementation of new technology by helping clinicians âprobe the problemâ and submit successful requests, facilitating or participating in governance committees, and partnering with technology analysts.
• Participate in the development of organizational policies, initiatives, and training materials related to collecting, managing and communicating clinical information ensuring compliance across all areas.
• Support the onboarding of new associates, providers and locations.

Your future role at a glance

• Location: Milwaukee, WI | Hybrid
• Department: Market Technology Team
• Schedule: Day Shift | Full-time

How you’ll make an impact in this role

• Serve as the primary liaison by establishing and maintaining relationships with both clinical leadership and technology teams, translating front-line needs into optimized workflows that elevate patient safety and the provider experience.
• Facilitate the optimization of existing technology or implementation of new technology by helping clinicians âprobe the problemâ and submit successful requests, facilitating or participating in governance committees, and partnering with technology analysts.
• Participate in the development of organizational policies, initiatives, and training materials related to collecting, managing and communicating clinical information ensuring compliance across all areas.
• Support the onboarding of new associates, providers and locations.

Education

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

• Epic EHR experience

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program.