Clinical Informatics Leader — Epic & Care Delivery

CVS Health Corporation; Idaho; Hybrid; USD 184,000 - 397,000; Full time

Job summary

CVS Health Corporation seeks a Senior Medical Director, Clinical Informatics to lead clinical product and Epic-enabled technology initiatives, guiding governance and improving clinician workflows. The role blends hands-on clinical practice with strategic informatics leadership across CVS‑HCD domains.

Ideal candidates have extensive ambulatory experience, Epic Builder credentials, and a proven ability to drive safety, quality, and efficiency in a large enterprise setting.

Qualifications

• Licensed clinician in good standing (MD/DO, NP, PA).
• Willingness to remain in clinical practice ~20% FTE.
• 10–12 years of relevant work experience.
• Epic Builder training and certification (or willingness to obtain).
• Minimum 5 years of ambulatory clinical practice experience.
• Experience in clinical informatics, safety, quality improvement, or workflow redesign.
• Strong executive presence with senior stakeholders across a large enterprise.
• Strong communication, collaboration, and change management skills.
• Experience leading projects or major organizational change efforts.
• Knowledge of value‑based care, quality metrics, and patient safety strategies.

Responsibilities

• Lead clinical product and technology leadership across Epic-enabled domains.
• Drive enterprise Epic optimization and clinical workflow improvements.
• Translate clinical and business needs into Epic workflows and decision support.
• Support Epic upgrades, testing, implementation, and change management; sponsor go-lives.
• Monitor adoption and effectiveness of Epic enhancements; drive continuous improvements.
• Participate in enterprise governance and present status to leadership.

Skills

Licensed clinician

Clinical leadership

Epic experience

Stakeholder engagement

Change management

Education

MD/DO

Ambulatory practice

Tools

Epic Builder

Job description

CVS Health Corporation seeks a Senior Medical Director, Clinical Informatics to lead clinical product and Epic-enabled technology initiatives, guiding governance and improving clinician workflows. The role blends hands-on clinical practice with strategic informatics leadership across CVS‑HCD domains.

Ideal candidates have extensive ambulatory experience, Epic Builder credentials, and a proven ability to drive safety, quality, and efficiency in a large enterprise setting.