Clinical Informatics Documentation Systems Specialist

JumpStart Games; Lakeland (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

JumpStart Games is seeking a clinical informatics support specialist to train providers on Dragon DMO, troubleshoot documentation, and provide system support to physicians across multiple facilities in Lakeland, FL.

The role focuses on monitoring Open Encounters and In Basket results, managing delinquent documentation, assisting with patient record amendments, and supporting upgrade testing for Dragon and the EHR, with collaboration across Compliance and Risk Management.

Qualifications

• High school diploma or equivalent required.
• Minimum three years medical terminology experience.

Responsibilities

• Trains dragon providers on DMO and troubleshoots documentation via Dragon devices across multiple facilities.
• Monitors Open Encounters, In Basket Results and delinquent documentation; updates spreadsheets and communicates with providers.
• Assists with decreasing and duplicate patient merge processes; handles certified mail for provider letters.
• Creates dismissal letters and forwards Amendment to patient records to Compliance.
• Monitors dermpath folder and 7-day release work queue daily.
• Assists with weekly EKG reports and daily EKG report routing to providers; ensures timely completion.
• Responsible for testing and implementation plans for upgrades related to Dragon and the EHR; supports upgrade testing.

Skills

Dragon training

Documentation troubleshooting

System support to physicians

Open Encounters/In Basket monitoring

Upgrade testing for Dragon and EHR

Education

High school diploma or equivalent

Medical terminology experience

Tools

Epic/IDX familiarity

Job description

JumpStart Games is seeking a clinical informatics support specialist to train providers on Dragon DMO, troubleshoot documentation, and provide system support to physicians across multiple facilities in Lakeland, FL.

The role focuses on monitoring Open Encounters and In Basket results, managing delinquent documentation, assisting with patient record amendments, and supporting upgrade testing for Dragon and the EHR, with collaboration across Compliance and Risk Management.