Clinical Informatics Documentation Systems Specialist

Watson Clinic; Lakeland (FL); On-site; USD 40,000 - 56,000; Full time

Job summary

Watson Clinic is seeking a detailed, independent professional to train users on Dragon DMO, troubleshoot documentation issues, and provide system support across multiple facilities in Florida.

You will monitor documentation queues, assist with patient record merges, and manage required communications for Risk Management and Compliance. Strong MS Word/Excel and medical terminology skills are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum three years medical terminology experience.

Responsibilities

• Train Dragon users on DMO; troubleshoot and resolve documentation issues; perform site visits for system support.
• Monitor Open Encounters, In Basket Results and delinquent documentation; update spreadsheets and route to providers.
• Assist with deceasing and duplicate patient merge process.
• Create dismissal letters and complete certified mail processes; support Risk Management and Compliance Office as needed.
• Monitor dermpath folder and 7-day release work queue daily.
• Assist with weekly and daily EKG reports; route to providers and ensure timely completion.
• Test and implement upgrades related to Dragon and the EHR; assist with upgrade testing for interfaced systems.
• Provide support to Clinical Informatics leadership on special projects.

Skills

Medical terminology

Training users

Dragon documentation

MS Word

MS Excel

Verbal communication

Written communication

Troubleshooting

Independent work

Education

High school diploma

Tools

Dragon Medical

Microsoft Word

Microsoft Excel

Job description

Watson Clinic is seeking a detailed, independent professional to train users on Dragon DMO, troubleshoot documentation issues, and provide system support across multiple facilities in Florida.

You will monitor documentation queues, assist with patient record merges, and manage required communications for Risk Management and Compliance. Strong MS Word/Excel and medical terminology skills are essential.