EHR & Clinical Workflow Specialist

Watson Clinic; Lakeland (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Watson Clinic in Lakeland, FL seeks a capable EHR Support Specialist to assist the Clinical Informatics Director/Assistant Director. You will train physicians and staff, troubleshoot system issues, and support workflow optimization.

Responsibilities include documenting requirements, testing upgrades, maintaining EHR data integrity, and collaborating across departments. The role requires attention to detail, superior communication, and comfort working in ambulatory care settings.

Qualifications

• High school diploma required; an Associate degree is preferred.
• Epic EHR or comparable EHR experience required.
• Proficient with MS Office tools.
• Knowledge of medical terminology.
• One year experience in an ambulatory setting.

Responsibilities

• Provide support to Clinical Informatics Director/Assistant Director.
• Provide system support to physicians and support staff including retraining, problem identification and workflow review.
• Builds supporting documents from specs and outlines provided by physicians/clinical staff following departmental standards and guidelines.
• Analyzes workflow and determines the best methods for automating the office processes.
• Responsible for the testing and implementation plan for upgrades related to the EHR; assists with application and integrated system testing.
• Maintains the EHR system related to record updates and overall system functionality.

Skills

Verbal communication

Written communication

Attention to detail

Multi-tasking

Education

Associate degree preferred

Tools

Epic EHR

MS Office

Job description

Watson Clinic in Lakeland, FL seeks a capable EHR Support Specialist to assist the Clinical Informatics Director/Assistant Director. You will train physicians and staff, troubleshoot system issues, and support workflow optimization.

Responsibilities include documenting requirements, testing upgrades, maintaining EHR data integrity, and collaborating across departments. The role requires attention to detail, superior communication, and comfort working in ambulatory care settings.