Clinical Informatics Analyst - Continuous Improvement

South Western Communications; Suwanee (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

South Western Communications in Suwanee, GA seeks a Clinical Informatics Analyst – Continuous Improvement Services (Level 1) to partner with clients on optimizing safety, quality, and efficiency through data‑driven analysis and best practices.

The role focuses on discovery, workflow assessment, and measurable improvements, delivering actionable recommendations, documenting baselines, and supporting adoption of technology across healthcare and education environments.

Qualifications

• Bachelor’s or Master’s Degree in Clinical Informatics, Health Informatics, Nursing, Data Analytics, Healthcare Administration, Business Administration, or equivalent experience.

Responsibilities

• Lead discovery meetings with customers to identify pain points and document opportunities for process improvement.
• Analyze current-state workflows, data flows, and system utilization to establish baselines and measurable outcomes.
• Apply lean thinking to support workflow functionality and system performance improvements.
• Deliver recommendations for configuration changes and process improvements with anticipated benefits.
• Monitor adoption and effectiveness of recommendations by tracking defined metrics.

Skills

Data analysis

Process optimization

Stakeholder communication

Project coordination

Healthcare operations

Documentation

Education

Bachelor’s or Master’s Degree in Clinical Informatics or Health Informatics

Tools

Visio

Lucidchart

SharePoint

Teams

Jira

Job description

South Western Communications in Suwanee, GA seeks a Clinical Informatics Analyst – Continuous Improvement Services (Level 1) to partner with clients on optimizing safety, quality, and efficiency through data‑driven analysis and best practices.

The role focuses on discovery, workflow assessment, and measurable improvements, delivering actionable recommendations, documenting baselines, and supporting adoption of technology across healthcare and education environments.