Clinical Front Desk & Scheduling Coordinator

EMG Solutions; Huntsville (AL); On-site; USD 16,531 - 27,552; Part time

Benefits offered by this job

PTO

Job summary

EMG Solutions in Huntsville, AL is seeking a Part-time Patient Service Coordinator to greet patients, schedule appointments, collect copays, and support the clinical team. Travel to Athens may be required. The role offers potential growth to full-time and benefits when applicable.

You will work in a fast-paced healthcare setting, ensure accurate patient records, and maintain HIPAA compliance while delivering excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a medical office, physical therapy clinic, or healthcare front desk strongly preferred.
• Knowledge of insurance verification and medical terminology is preferred.
• Strong organizational skills, attention to detail, and multitasking ability.
• Excellent communication and customer service skills.
• No work on weekends or company holidays
• Once this position becomes full-time, you will be eligible for PTO, health, dental, and vision insurance.

Responsibilities

• Greet patients warmly, check them in/out, and provide a welcoming clinic environment.
• Answer incoming calls, respond to inquiries, and route messages appropriately.
• Schedule patient appointments, ensuring efficient provider calendars and patient flow.
• Manage appointment reminders, cancellations, and rescheduling.
• Collect copays, deductibles, and outstanding balances at check-in.
• Communicate insurance information clearly to patients and document details in the practice management system.
• Ensure accuracy and completeness of patient demographics, intake forms, and required documentation.
• Keep track of all supplies and place or request orders as needed.
• Light housekeeping may be required to ensure a clean and tidy area for patients.
• Assist physical therapist as needed.
• Uphold HIPAA and clinic privacy standards.
• Other task or duties as assigned by supervisor.

Skills

Customer service

Scheduling

Cash handling

HIPAA compliance

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Practice management software

Insurance verification

Job description

EMG Solutions in Huntsville, AL is seeking a Part-time Patient Service Coordinator to greet patients, schedule appointments, collect copays, and support the clinical team. Travel to Athens may be required. The role offers potential growth to full-time and benefits when applicable.

You will work in a fast-paced healthcare setting, ensure accurate patient records, and maintain HIPAA compliance while delivering excellent customer service.