Clinical EHR Training & Workflow Specialist

Watson Clinic; Lakeland (FL); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Paylocity is seeking a Clinical Informatics Support professional to assist the Clinical Informatics Director/Assistant Director and provide system support to physicians and staff. The role involves retraining, workflow analysis, and documenting procedures to improve electronic health record usage.

You will test upgrades, assist with EHR implementation, and ensure data integrity across the system, working in an ambulatory setting with strong communication skills.

Qualifications

• High school graduate.
• Two-year degree preferred but not required.
• Epic EHR or comparable EHR experience required.
• Use of MS Office tools.
• One year experience in an Ambulatory setting.
• Knowledge of medical terminology.

Responsibilities

• Provide support to Clinical Informatics Director/Assistant Director.
• Provide system support to physicians and staff including retraining, problem identification and workflow review; provide physician training.
• Build supporting documents from specs and outlines provided by physicians and clinical staff following departmental standards.
• Analyze workflow and determine best methods for automating office processes.
• Responsible for testing and implementation plans for all EHR upgrades; assist with application and integrated system testing.
• Maintain the EHR system related to record updates and overall system functionality.

Skills

Epic EHR

MS Office

Verbal communication

Written communication

Medical terminology

Computer experience

Education

Associate degree preferred

High school diploma

Tools

MS Office

Job description

Description

Essential Functions
Provide support to Clinical Informatics Director/Assistant Director

Provides system support to physicians and support staff to include: retraining, problem identification and work flow review. Provides physician training.

Builds supporting documents from specs and outlines provided by physicians/clinical staff following departmental standards and guidelines.

Analyzes workflow and determines the best methods for automating the office processes.

Responsible for the testing and implementation plan for all upgrades related to the EHR. Assists with application and integrated system testing.

Maintains the EHR system related to record updates and overall system functionality.

Work Environment & Physical Demands
Cubicle workspace - Ability to multi-task.

Extreme accuracy and attention to details required.

Ability to interpret data and create data from multiple sources.

Good hearing and vision for computer and phone system.

May require sitting for long periods of time.

May require the ability to go other locations and work areas to support the physicians and users. Ability to use keyboard and mouse. Utilize phone system.

Requirements

Required Education and Experience
High school graduate. Two-year degree from an accredited college or university is preferred, but not required.

Computer experience.

Epic EHR or comparable EHR experience required.

Use of MS Office tools.

One year experience in an Ambulatory setting.

Additional Eligibility Qualifications
Knowledge of medical terminology.

Must have excellent verbal and written communication skills.