EHR Clinical Application Analyst ClinDoc - Level I-III

OU Health; Oklahoma City (OK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO

401(k)

Medical and dental plans

Job summary

OU Health in Oklahoma City seeks an EHR Clinical Application Analyst I-III to support, configure, and optimize Epic EHR workflows across clinical areas. You will collaborate with clinicians, IT staff, and vendors to implement enhancements and maintain system stability.

Responsibilities include end-user support, system maintenance, testing, documentation, and building strong relationships with nurses, physicians, revenue cycle, health information management, and leadership teams.

Qualifications

• Bachelor's degree required.
• 0–3 years IT or healthcare experience required.
• Epic certification within three months of class completion or six months of hire.
• Level II: 3–5 years IT/healthcare experience; Epic implementation experience preferred.
• Level II: Epic certifications required; multiple Epic certifications preferred.
• Level III: 5+ years IT/healthcare experience; multiple Epic implementation experience preferred.
• Certification in one or more Epic Applications required.

Responsibilities

• Provide day-to-day technical support to end-users and troubleshoot issues.
• Perform routine maintenance tasks (updates, patches, upgrades) for stability and security.
• Participate in testing/validation of system changes and configurations.
• Assist in configuring and customizing the EHR to meet workflows.
• Collaborate with IT, clinicians and vendors to support EHR initiatives.
• Maintain documentation of configurations and procedures for knowledge transfer.
• Build strong relationships with nurses, physicians and core leadership.
• Performs other duties as assigned.

Skills

Analytical skills

Verbal communication

Teamwork

Problem solving

Healthcare workflow knowledge

Microsoft Office proficiency

Education

Bachelor's degree

Tools

Epic Applications

Job description

Position Title

EHR Clinical Application Analyst ClinDoc - Level I-III

Department

IT Care Delivery Applications

Job Description

Job Description

The EHR Application Analyst I will assist in the development, support and functionality roll out of an Electronic Health Record (EHR) system. The EHR Application Analyst I assists the organization in optimizing their workflow processes through building applications that are tailored to meet the organizations' needs. Responsible for learning the EHR system's capabilities and functional use and apply knowledge of Healthcare Business workflows to assist in the implementation of a system that meets process needs.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Provide day-to-day technical support to end-users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system.
• Perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
• Participate in testing and validation activities for system changes, enhancements, and upgrades, following pre-defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions.
• Assist in configuring and customizing the EHR system to meet the specific needs and workflows of healthcare providers and organizations implementing operationally approved optimizations.
• Collaborate with cross-functional teams, including IT professionals, clinicians, administrators, and vendors, to support EHR initiatives and projects, and facilitate communication and coordination.
• Maintain accurate documentation of system configurations, user procedures, and support issues, contributing to a knowledge base that facilitates efficient problem-solving and knowledge transfer within the team.
• Builds strong relationships with core customer base (nurses, physicians, revenue cycle, health information management, core team members, etc.) and facility leadership.

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications Level I

Education: Bachelor's Degree required.

Experience: 0 - 3 years of applicable IT or healthcare experience required.

License/Certification/Registration Required: Epic certification required within three months of class completion or 6 months of hire.

Minimum Qualifications Level II

Education Requirements: Bachelor's Degree required.

Experience Requirements: 3 - 5 years of applicable IT or healthcare experience required. Epic Implementation experience preferred.

License(s)/Certification(s)/Registration(s) Required:

• Epic certification in specified area required.
• Multiple Epic certifications preferred.

Minimum Qualifications Level III

Education Requirements

• Bachelor's degree required.

Experience Requirements

• 5 or more years of applicable IT or healthcare experience required. Multiple Epic implementation experience preferred.

License/Certification/Registration Requirements:

• Certification in 1 or more Epic Applications is required.

Knowledge, Skills and Abilities Required

• Analytical, organization, and verbal communication skills.
• Ability to work independently and within teams.
• Ability to solve problems and understand customer needs.
• Understanding of healthcare business process and technology.
• Understanding of healthcare workflows and terminology.
• Strong desktop tool usage including Word, Excel, and PowerPoint.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.