Clinical Education & Implant Support Specialist

Straumann Group; Edison (NJ); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

401(K) Plan with company match

Health, dental, and vision insurance

Generous PTO

Job summary

Straumann Group is seeking a Clinical Support Specialist to provide demonstrations, training, and ongoing clinical support for BLX and zygomatic solutions. This field-based role involves significant travel (up to 70%) and collaboration with Territory Managers to rollout new products and increase adoption across DSO accounts.

The role emphasizes education, troubleshooting, and coordination across clinical teams, with a strong focus on surgical and restorative workflows, digital solutions, and

Qualifications

• RDH, CDT or Dental Assistant certification accepted.
• 5+ years of clinical experience in a dental environment; dental implant experience strongly preferred.
• Bachelor's degree in Business, Marketing, Communication, Dental Science, or related field preferred.
• Dental lab experience or CDT accreditation is beneficial.
• Experience in treatment planning and case planning.
• Experience in DSOs or high-volume implant practices.
• Understanding of FDA Quality System Regulations, ISO Standards (ISO 13485), SOPs, and QSR compliance.
• Strong interpersonal, verbal, and written communication skills.
• Ability to work independently, manage multiple priorities, and perform under deadline pressure.
• Strong organizational and planning skills with high attention to detail.
• Demonstrated ability to educate group audiences and individuals effectively.
• Ability to work with diverse customer groups—clinical and non-clinical.
• Strategic thinking and strong business acumen.
• Proficiency in Microsoft Office Suite.
• Demonstration of a player-learner mindset and willingness to adopt new digital tools and workflows.

Responsibilities

• Clinical Education & Support: Provide demonstrations and instruction on Straumann products and workflows.
• Deliver in-service education for new and existing customers to increase adoption.
• Offer ongoing chairside and virtual support for doctors and clinical teams.
• Support first surgeries and clinical implementations for BLX and zygomatic systems.
• Facilitate clinical use of new products and share learnings and best practices.
• Account & Practice Integration Support: Coordinate with Territory Managers for clinics.
• Roll out new products across assigned DSO accounts.
• Routinely co-travel with Territory Managers to coach clinical teams.
• Promote Straumann Group products within customer facilities and grow usage.
• Identify opportunities to increase share of wallet.

Skills

Interpersonal skills

Verbal communication

Written communication

Strategic thinking

Business acumen

Educating audiences

MS Office proficiency

Digital tools adoption

Education

Bachelor's degree in Business, Marketing, Communication, Dental Science, or related field

Dental certification (RDH, CDT or DA) accepted

Tools

Microsoft Office Suite

Job description

Straumann Group is seeking a Clinical Support Specialist to provide demonstrations, training, and ongoing clinical support for BLX and zygomatic solutions. This field-based role involves significant travel (up to 70%) and collaboration with Territory Managers to rollout new products and increase adoption across DSO accounts.

The role emphasizes education, troubleshooting, and coordination across clinical teams, with a strong focus on surgical and restorative workflows, digital solutions, and