Dental Implant Clinical Educator & Field Trainer

Straumann Group; Newark (NJ); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

401(k) with employer match

Health, dental and vision insurance

Generous PTO

Job summary

Straumann Group is seeking a Clinical Support Specialist to deliver clinical demonstrations, training, and ongoing support for BLX and zygomatic solutions in dental settings. The role involves formal education sessions, chairside and virtual support, and collaboration with Territory Managers to drive adoption and product usage.

The position emphasizes travel up to 70% across territories, supporting DSOs and high-volume implant practices, with emphasis on product indications, workflows, and

Qualifications

• 5+ years of clinical experience in a dental environment; dental implant experience strongly preferred.
• RDH, CDT or Dental Assistant certification accepted.
• Bachelor’s degree in Business, Marketing, Communication, Dental Science, or related field preferred.
• Experience in treatment planning and case planning.
• Experience in DSOs or high-volume implant practices.
• Understanding of FDA Quality System Regulations, ISO Standards (ISO 13485), SOPs, and QSR compliance.
• Strong interpersonal, verbal, and written communication skills.
• Ability to work independently, manage multiple priorities, and perform under deadline pressure.
• Strong organizational and planning skills with high attention to detail.
• Demonstrated ability to educate group audiences and individuals effectively.
• Ability to work with diverse customer groups—clinical and non-clinical.
• Strategic thinking and strong business acumen.
• Proficiency in Microsoft Office Suite.
• Demonstration of a player-learner mindset and willingness to adopt new digital tools and workflows.

Responsibilities

• Provide clinical demonstrations and instruction on Straumann products, including indications for use (IFUs), features, and clinical benefits.
• Deliver in-service education for new and existing customers to increase product satisfaction and successful adoption.
• Offer ongoing chairside and virtual support for doctors and clinical teams, including restorative workflows, digital workflows, and treatment planning.
• Support first surgeries and clinical implementations for Straumann BLX and zygomatic systems, either independently or in coordination with a TM.
• Facilitate clinical use of new products and enhancements and gather feedback to share key learnings and best practices.
• Work with Territory Managers to ensure DSO clinics receive appropriate service, training, and clinical support.
• Coordinate and ensure proper rollout of new products and solutions across assigned DSO accounts.
• Routinely co-travel with Territory Managers to provide coaching and support to clinical teams.
• Introduce, promote, and increase utilization of Straumann Group products within customer facilities.
• Identify opportunities to increase share of wallet and expand product usage.
• Provide clear and consistent feedback from clinics to the DSO CSM team and leadership.

Skills

Clinical education

Training delivery

Communication skills

Presentation skills

Travel readiness

Education

RDH, CDT or Dental Assistant certification

Bachelor’s degree in Business, Marketing, Communication, Dental Science, or related field

Dental laboratory experience or CDT accreditation

Tools

Microsoft Office Suite

Job description

Straumann Group is seeking a Clinical Support Specialist to deliver clinical demonstrations, training, and ongoing support for BLX and zygomatic solutions in dental settings. The role involves formal education sessions, chairside and virtual support, and collaboration with Territory Managers to drive adoption and product usage.

The position emphasizes travel up to 70% across territories, supporting DSOs and high-volume implant practices, with emphasis on product indications, workflows, and