Clinical Data Coordinator I: Healthcare Data & Access

CommuniCare Health Center Careers; San Antonio (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

CommuniCare Health Center Careers is seeking a Clinical Data Coordinator I to ensure the validity and accuracy of Health Outcomes Center patient data under the director's guidance. The role involves data collection, prior authorization support, and HIPAA compliant records management.

You will work closely with medical providers and pharmacy teams, respond to inquiries, and help prepare for daily clinics. A high school diploma and healthcare experience are required; bilingual English/Spanish

Qualifications

• High school diploma or equivalent required.
• Minimum one year experience in healthcare required.
• Bachelor's degree in life sciences or related field highly desirable.
• Medical office experience preferred.
• Experience with EMR/EHR preferred.
• Experience with prior authorization preferred.
• Bilingual in English and Spanish preferred.
• May need to travel using personal vehicle.
• Scheduled hours and/or work locations are subject to change.

Responsibilities

• Work closely with medical providers and pharmacy teams to ensure prior authorization approval for specialty medications.
• Manage the tracking and collection of clinical data from multiple sources.
• Maintain accurate patient status tracking through HIPAA compliant electronic databases.
• Respond to phone calls from patients, medical providers and clinical staff members in a timely fashion.
• Review and answer queries regarding case report forms (CRFs) within a timely fashion.
• Prepare for next day clinic by identifying appointment types and chart preparation. Updates pre-registering patients and screening patients for program eligibility.
• Manage patient enrollment and report issues to HOC Director.
• Escalate major issues with study sites or patients to HOC Director.
• Provide exceptional customer service internally and externally. Greets each customer with appropriate introduction.
• Perform other related duties as assigned.

Skills

Healthcare data entry

Bilingual English/Spanish

Customer service

Telephone communication

HIPAA compliance

Education

High School/GED or better in General Business

Bachelor's degree in life sciences (desirable)

Tools

EMR/EHR

Job description

CommuniCare Health Center Careers is seeking a Clinical Data Coordinator I to ensure the validity and accuracy of Health Outcomes Center patient data under the director's guidance. The role involves data collection, prior authorization support, and HIPAA compliant records management.

You will work closely with medical providers and pharmacy teams, respond to inquiries, and help prepare for daily clinics. A high school diploma and healthcare experience are required; bilingual English/Spanish